SkyConnect is the official SkyCam app, created to transform your support experience and bring you closer to our services with much more agility and practicality. With a modern and intuitive platform, you can access everything you need in just a few taps: opening support tickets, live chat, maintenance tracking, support materials, and much more.
SkyConnect was developed to offer a simple and efficient journey, ensuring transparency at every stage and putting you at the center of the SkyCam experience.
Main benefits of SkyConnect:
• Easy Support Ticket Submission
Register support and service requests quickly, in an organized manner, and with complete status tracking.
• Live Chat with Experts
Talk directly to the SkyCam team and receive immediate support. Clear and objective communication to quickly resolve what you need.
• Complete Support History
Access all support tickets submitted, with details, records, and updated progress.
• FAQs for Quick Answers
Find solutions to the most common questions and save time with direct and reliable information.
• SkyCam Videos, Tutorials and Manuals
Access exclusive SkyCam content to better understand your product, make adjustments, configurations, or clarify technical questions.
• Maintenance Tracking
Follow each step of requested maintenance and services, ensuring complete transparency in the process.
• Events, News and Alerts
Stay up-to-date on SkyCam's releases, updates, and important announcements.