
Rukshan Sooriyarachchi
I made a payment when I was directed to the payment portal by the app. Though I got an alert from the bank of a successful payment, SLIC did not acknowledge the payment and app did not confirm the payment either. It was a big hassle for me to contact the SLIC and the bank. They confirmed that payment had gone through. SLIC confirmed that they received it. But app still showed that it has not been received. Very poor app. Very disappointed.
34 people found this review helpful
Sri Lanka Insurance Corporation
March 12, 2021
Hi, we are sorry that you faced an issue. Could you please share your contact details with us on contactus@srilankainsurance.net so that we can get in touch with you and resolve the issue.

Nishani Manjula
Very helpful, also grateful to the IT staff from top level to bottom for the developments done to improve the system. it was very helpful during the curfew period. also if you can make some procedure to get the motor 3rd party insurance cover note on line. It will be very helpful during holidays. When credit note (E1) available amount to be shown in Payment methods.
23 people found this review helpful

Channa Dayaratne
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Hi team, Tried to make a payment. After inserting all the details and after pressing the 'pay', nothing happens thereafter. Please advice. Thank you. . Update 16.05.2021 I upgradedmy rating to 5 stars. One reason is that the Play Store team and the SLIC team responded to my query very quickly. Second reason is that the Sri Lanka Insurance (SLIC) technical team explained the issue (Which had nothing to do with the App) and was able to sort out the matter. Thank you
38 people found this review helpful
Sri Lanka Insurance Corporation
May 29, 2021
Dear Sir,
Thank you very much for the updated feedback. We are continuously working to make the Application better.