Smarfle - Field Service CRM

Rathly LLC

About this app

Smarfle is the field service CRM that runs your whole service business from one app. The office schedules, dispatches and sends invoices. The field crew gets work orders, routes and a big Start button that keeps working with no signal. Customers book online, pay invoices and see their visits in their own portal.

Start a free 14-day trial right in the app.

THE OFFICE
• Job scheduling with a calendar, recurring service visits and online booking
• Estimates customers approve and sign on their phone
• Invoicing with online payment by card or bank transfer, plus cash and check recorded on the spot
• Automatic reminders for appointments, On my way texts and unpaid invoices
• A CRM with every customer's jobs, invoices, notes, photos and documents
• Two-way texts and email in one inbox, with a flag when a customer is waiting for a reply
• Reports on revenue, jobs and your team

THE FIELD CREW
• A dispatch board with every technician's day, and new requests scheduled in one tap
• Route planning that puts the day in driving order
• Work orders with the address, gate code, access notes, checklist and parts
• On my way, Arrived, Start and Complete, with the customer's signature
• Before and after photos, notes and time tracking on every job

WORKS WITH NO SIGNAL
Basements, rural roads and dead zones are part of the job. Smarfle saves the day on the phone, so your crew can open jobs, tick the checklist, add photos and complete work offline. Everything uploads by itself when the signal comes back, with the time they tapped it.

YOUR CUSTOMERS
• A client portal where customers see their visits, approve estimates and pay invoices
• Online payments and service plans with recurring billing
• Texts and emails sent in your business name

GOOGLE REVIEWS AND YOUR BUSINESS PROFILE
• A review request by text and email after every job
• Read and reply to your Google reviews
• Post updates and offers to your Google Business Profile
• See where you rank on Google Maps in your service area

BUILT FOR SERVICE BUSINESSES
Smarfle is made for pest control, HVAC, plumbing, electrical, cleaning, carpet cleaning, lawn care, landscaping, pool service, pressure washing, window cleaning, handyman, appliance repair, garage door, locksmith and other home service businesses. Roles for owners, office managers and technicians, and several branches in one account.

Already use Smarfle on the web? Sign in with the same email and password.

Questions? Email [e-mail]

What’s new

Sign in with Google. If your Smarfle account uses the same Google email, one tap signs you in.
Push notifications for new jobs, booking requests and customer messages, even when the app is closed.