Platido / Дом онлайн

PlatiDo

About this app

Meet the Platido mobile app!

We are pleased to offer you a new generation service, thanks to which interaction with the Management Organization of your home will be easy and convenient.
The application is as user friendly as possible and contains a large number of functions and useful information.
By installing the application, you will get simple and convenient access to information about your personal account from your mobile phone.

Platido application features:

Accounts and payments:
- Receive electronic invoices and convenient online payment.
- View and store the history of payments and settlements.

Applications and statements:

- Submitting requests to various services of the Managing Organization of your home.
- Monitoring the execution of applications and statements.

Online counters:
- Transmission of meter readings.
- Storage of consumption history.

General meetings:
- Participation in general meetings of homeowners.

Discussions polls:
- Discuss news with your neighbors.
- Conducting public opinion polls.

Trusted persons:
- Managing the list of trusted persons.
- Possibility of registering authorized persons in the Platido system.

Other premises:
- Adding multiple properties.
- Switching between real estate objects.

If you encounter any problem or have an interesting idea, write to us at [e-mail].

Note: the previous name of the application was Home Online.

Please note that the application no longer displays requests from other owners regarding problems in the house and on the territory of the house. This functionality was intended to reduce the number of duplicate requests; however, in reality, there were many more duplicate requests and the ability to join an existing request did not improve the situation. As a result, the workload on dispatchers increased, which affected the efficiency of the management company. We were also often asked questions like “why are some applications being shown to me that I did not create?” As a result, it was decided to exclude this functionality from the application because it does not solve the problem for which it was created, but instead creates new problems.
We do not interfere in the politics between the Management Organization and the owners - this will lead to the Management Organization refusing our system. As a result, all residents of the house will lose all the functionality that House Online provides. Also keep in mind that if you change the Managing Organization, there is no guarantee that the new Managing Organization will agree to use the Platido service.
If you want to control the Managing Organization in terms of the execution of applications, create applications with the “application to the office” type to provide a report on the execution of applications for a certain period.
Thank you for your attention and for your adequate assessment of the application.

What’s new

- обновлён дизайн приложения;
- возвращение к исходному названию приложения - Platido (предыдущее название: Дом онлайн);
- доработаны функции;
- исправлены ошибки.