2.3
4.86K reviews
1M+
Downloads
Content rating
Mature 17+
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About this app

You’ve received a Smartbox giftbox? Make the most of your experience by downloading the smartbox app now. With the Smartbox app, it’s so easy to register, select, book, exchange and redeem your Smartbox experience directly from your smartphone.
Updated on
Oct 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Personal info, Financial info and 4 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

2.3
4.7K reviews
A Google user
May 3, 2019
So far so good. Easy to install and scanning my voucher worked great. Some issues when changing between options (from my gift boxes to settings or help or the others) as the image trembles for a few seconds until new screen displays. Only thing not happy with is that the App stays log in, which may be a security issue, but if I log out it does not saved the email address which is tedious to write each time you want to log in. Maybe it can be look into for the app to log out after inactivity and to log in back just by writing the password.
19 people found this review helpful
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Smartbox Group LTD
May 23, 2019
Dear Margarita, Thank you for your feedback. We are always working to improve our app and your feedback will be taken into consideration. Wishing you a lovely day. Gaelle Smartbox Customer Service
A Google user
June 26, 2019
ripp off. first, all hotels I wanted to visit outside of Spain werent bookable far in advance so planning with smartbox is poor. also, you can get a cheaper rate for the same room for far less many times booking direct with motel. I was shocked, your spending more money than you need to. Smartbox is one of the biggest consumer ripoffs around. save your money. chose where you want to go, when you want to go planning yourself. if you get smartbox as a gift dont open it, return it.
25 people found this review helpful
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Simon
May 4, 2025
It was the worst user experience ever. Back always exits the current booking process instead of going back to the map, and when you finally choose something, you can't book anything. You are asked to call or send an email; clicking email gives you an error, by the way. Avoid any vouchers from this if you can.
1 person found this review helpful
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What’s new

We are happy to launch a new improved version of the Smartbox app.


This version will offer:
* Performance improvements.
* General bug fixes.

App support

Phone number
+33969323733
About the developer
SMARTBOX GROUP COMPANY LIMITED
app-help@smartbox.com
Block B, Joyces Court, Joyce's Walk Talbot Street Dublin 1 D01 C861 Ireland
+33 9 70 25 22 20

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