
Richard Boackle
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Very pleased with the ease of the programming process. The app gave clear step by step instructions that were easy to follow and key worked great. I purchased a key with integrated remote. Initially the remote aspect did not work so I called the support line. An agent picked up in less than 1 minute and walked my through a quick remote programming that took less than 2 minutes. Even though the remote aspect didn't work initially I'm still giving 5* due to the great customer support.
1 person found this review helpful

Jim Fowler
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It worked very well for my 2016 Forester. I couldn't do anything at first because all 4 key slots were full, but the support guy was extremely competent and courteous. He connected remotely and sent me a customized program. What I don't like is that they bind the serial number of the dongle to your account, so you can't give it to a friend without transferring the credentials. Even then, they question it. I was lucky to have gotten a very nice support person.
2 people found this review helpful

Patrick
Overall, the process was quick and smooth. At first, the app absolutely would not find the OBD dongle. After restarting the app, though the app found it right away. Everything from there on was smooth. I followed all the directions and had a working replacement key in about 5 minutes. I was able to test all of the buttons and start the engine without incident. The only thing I didn't appreciate was the data collection (name, phone #, email, zip, etc).They should only need that IF I need support
19 people found this review helpful