
Thomas Mack
- Flag inappropriate
- Show review history
I find it hilarious they completely forgot (or hid) the ability to delete comfy rules. kinda like they forgot to add the ability to uh... share it with other people? Sharing credentials is such a bad idea. The app is a bit confusing at weird, and doesn't work the way you would expect. For example, I tried to schedule a comfy time to only work at night, but it just doesn't work at all.
Cielo WiGle Inc
January 29, 2026
Hi Thomas, we apologize for any issue you might be having! Please report it to our technical support team at support@cielowigle.com or calling us at +1-425-529-5775 (9 am-9 pm ET, Mon-Fri). We are always looking to help our users.

Mikey Curro
I have had the app and unit installed in my home theater for about 4 years. Other than me accidentally removing the unit from my Wi-Fi, it works reliably. I'm unable to teach the IR codes to my Logitech remote. As my environment is completely dark, I need to turn off the LED display on the Mr. Cool unit. My only option is to use the remote. however, I wish I had an option in the app to turn off the LED display. Seems like this option should be in the app. I might be missing it's locations though
1 person found this review helpful
Cielo WiGle Inc
December 9, 2025
Hi Mikey, we apologize for any issue you might be having! Please report it to our technical support team at support@cielowigle.com or calling us at +1-425-529-5775 (9 am-9 pm ET, Mon-Fri). We are always looking to help our users.

David Bender
this app is horrible. devices randomly go offline. don't waste your time setting a heating or cooling schedule. it will only work for a day until you have to go in manually every time you want to change the temp setting. air filter cleaning reminder notifications don't ever come even if you have them on. app is a great idea. very poorly executed.
Cielo WiGle Inc
January 29, 2026
Hi David, we apologize for any issue you might be having! Please report it to our technical support team at support@cielowigle.com or calling us at +1-425-529-5775 (9 am-9 pm ET, Mon-Fri). We are always looking to help our users.