MRCOOL SmartHVAC

Cielo WiGle Inc

About this app

MRCOOL SmartHVAC App works with MRCOOL Smart Controllers to convert MRCOOL Air Conditioners & Heat Pumps to smart ones. Our smart controllers work with this App to help you convert your existing or new ACs to smart ACs. You can control your MRCOOL ACs through your smartphone or simple voice commands (our smart controllers are Alexa & Google Home enabled).
These DIY controllers are extremely easy to setup. You can automatically turn the air conditioner or heat pump OFF when you leave the premises and start to cool/heat once you arrive as per your settings. This App gives you complete control of your heating and cooling. It figures out when you're at home and when you're out and adjusts the settings to provide comfort and energy savings.
You can set weekly schedules for your air conditioners, monitor usage history, set air conditioning action in relation to your locations, see the air filter status of your AC and lot more. You can set intelligent temperature based triggers for your air conditioners by using the ‘Comfy’ feature under ‘My Rules’ section of the app. Comfy lets you set triggers to personalize the operation of your AC. It helps you automatically change your AC settings if room temperature goes above or falls below a pre-set value. It helps you reduce your energy bills with lot of convenience.

Ratings and reviews

I don't have the problems with wifi disconnect that many have described, but the biggest issue is not being able to select heat or cold BEFORE turning the units on. I have a 2 wall unit (Head unit) system, and if one is set for hot, and the other for cold, you get an error and one will not work until it gets reset. On the App, you basically have to turn the unit on before you can switch from hot to cold, or back. This can cause a lock-up on the unit.

Temperature control is crude at best giving a range of 6 degrees. Sometimes it doesn't turn on even though it says it's 2 degrees outside of range. The HVAC app is broke. It randomly forgets the calibration values entered and then remembers they're there later. The app doesn't turn the unit on when it should based on settings. I'm still trying to work on the issue but it is a mess.

I find it hilarious they completely forgot (or hid) the ability to delete comfy rules. kinda like they forgot to add the ability to uh... share it with other people? Sharing credentials is such a bad idea. The app is a bit confusing at weird, and doesn't work the way you would expect. For example, I tried to schedule a comfy time to only work at night, but it just doesn't work at all.

What’s new

This release includes minor bug fixes and performance boost. Thank you for choosing MRCOOL.