
Matt Covey
The unit has a major connection related bug. If Wi-Fi is lost, it reverts to the last "Comfy" settings stored locally and ignores temperature changes from the standard remote. Restoring the connection appears to be the only fix, but it is not straightforward at all. The standard remote should override settings stored by the USB Wi-Fi dongle whenever a new command is received, allowing local control even when Wi-Fi is unavailable.
2 people found this review helpful

JD
This doesn't work seamlessly with the remote. the remote stays on what that one was on for a setting. I can't program the unit to turn off on cool mode, it just keeps cooling the house until I manually shut it off. Either something is wrong with my unit or it needs to be greatly improved. The unit does work well for cooling my house, something with the technology is holding it back.
2 people found this review helpful
Cielo WiGle Inc
June 22, 2026
Hi JD, we apologize for any issue you might be having! Please report it to our technical support team at support@cielowigle.com or calling us at +1-425-529-5775 (9 am-9 pm ET, Mon-Fri). We are always looking to help our users.

S Watson
I have the mr.Kohl's mini sprint at my property, and it has been wonderful to be able to control it hundreds of miles away. but the app has connectivity issues many times and not being on site has made it difficult.And there's a lot of unknown, if it is sucking energy, or if it's performing the way it should. but overall, it has been really nice to have at that control from so far away
1 person found this review helpful
Cielo WiGle Inc
April 27, 2026
Hi, we apologize for any issue you might be having! Please report it to our technical support team at support@cielowigle.com or calling us at +1-425-529-5775 (9 am-9 pm ET, Mon-Fri). We are always looking to help our users.