blud wurm
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It's great to be able to control my ac anywhere. It sucks that I have to do it every hour. The temperature is always off. Sometimes by 10 degrees. It'll be freezing and the ac will be blowing. EDIT: My review still stands. I don't trust the temps reported by this app. With the update to turn all off or on, I've found that I can't trust it either. It doesn't work all the time and that is very important. Especially when you think you turned off the heat and notice your temps in the 90's later.
2 people found this review helpful
Cielo WiGle Inc
March 30, 2022
Hey there! we're sorry to hear that. Can you please share more details about the issue with our customer support team by either emailing us at support@cielowigle.com or calling us at +1-425-529-5775 (9 am-9 pm EST, Mon-Fri)?
RON GREENE
I'm having an issue lately with the app. Mr Cool mini split not holding set temp. Lately, it runs all the time and blows cool air when not heating? It should shut down when it hits the top set point. It instead cools the house down 4-5 degrees below the low set point. It should start heat when reaching that low temp setting. Also, it's not consistently following the schedule. *Noticed app updated, scheduled nolonger has link to comfy.
Cielo WiGle Inc
March 27, 2024
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@cielowigle.com or calling us at +1-425-529-5775 (9 am-9 pm EST, Mon-Fri) ? We'll get you up and running.
Jane Pissoff
This app is terrible and full of bugs. I created 2 schedules to turn the minisplit on once, and off once. Then I truned the schedule off so it wouldn't do it again, but it does, every wwek, even though the schedules were not set to repeat. It was a nightmare getting the app to connect to the minisplit in the first place. It would keep disconnecting. It indicates there is a norification but there is no way to read or delete it. There are no instructions. Mr. Cool doesn't help. Pathetic.
4 people found this review helpful
Cielo WiGle Inc
December 19, 2023
Hi Jane,
Your problem needs more detailed examination. Please report it to our technical support team at support@cielowigle.com or calling us at +1-425-529-5775 (9 am-9 pm ET, Mon-Fri). We are always looking to help our users.