Smart Admin

Smart Hospitality

About this app

Smart Admin is the companion app for IT and service teams of properties using the Smartiv in-room TV platform – hotels, hospitals, apartments, offices and more. Handle guest requests, keep every TV online and check your network – all from your phone.

GUEST CHAT
• See every room or unit at a glance: guest name, room type, check-in and check-out dates
• Filter by Occupied, All rooms or Vacant, and by room type
• Rooms with the newest guest messages come first, with unread badges
• Reply in real time with typing indicators
• Quick replies from your Smartiv templates for faster answers
• Instant sound alerts for new guest messages – choose from built-in tones or use your own
• Limit alerts to one room type, so each team only hears its own rooms

MASTER SCREEN
• Monitor all in-room TVs: online/offline status, last seen and uptime
• Device details: IP address, Wi-Fi, OS, app version, model, RAM and storage
• Register a new TV in seconds with its 6-digit code or by scanning its QR code
• Assign TVs to rooms and edit orientation and status

NETWORK SPEED TEST
• Measure ping, jitter, download and upload from where the TV is installed
• Test against the nearest ISP server or enter your own server address
• See which video quality (SD, HD, Full HD, 4K) your connection can stream smoothly, and how many streams at the same time
• Share a clean one-page result as an image with your property details
• Keep a history of past tests

BUILT FOR YOUR TEAM
• Sign in with your Smartiv CMS account
• Menus follow the roles and permissions set in the CMS
• Adjustable font size (S / M / L)

Smart Admin requires an active Smartiv account. Contact your Smartiv administrator for access.

What’s new

First Launching