
Jason Gaskin
Got two water leak detectors from my insurance company. One works fine and the other was almost impossible to set up initially. It malfunctioned the first time it detected water and kept beeping and wouldn't reset. I had to pull the batteries. When I tried to put the batteries back in it I had to give up trying to connect it back to wifi. The set up process is just garbage. The "contact support“ button on the settings page goes to a website that doesn't connect to support, it just says "oops."

A Google user
- Flag inappropriate
- Show review history
Using to monitor for leaks. It's a great idea, is fairly easy to install, but the app interface is incredibly frustrating. It often tells me there are alerts, but information on what the alert is, or what the alert symbols mean, is not shown anywhere. Seems to miss the point on the one feature actually needed. Also randomly logs me out so I then get no notifications of any kind until I realize I haven't heard from it in awhile.
25 people found this review helpful

A Google user
I am testing with two batteries. One smoke detector and one carbon monoxide detector are located within 10 feet of each other. My initial testing is showing that even when the alarms are located this close, the notifications are coming from the correct alarm. The ability to custom name batteries it's great, because the battery can be used for water alarms, smoke, motion, CO detectors. Need ability to pair to multiple Wi-Fi routers and to notify multiple emails and SMS numbers. Need in Canada!
1 person found this review helpful