Roost Smart Home

Roost Inc

About this app

The Roost app lets you set up and stay informed about the status of your Roost Smart Devices. Through this app, users can connect their Roost Smart Device to WiFi and activate the smart devices features, including receiving smartphone alerts while away and being notified about low-battery status.

Ratings and reviews

Got two water leak detectors from my insurance company. One works fine and the other was almost impossible to set up initially. It malfunctioned the first time it detected water and kept beeping and wouldn't reset. I had to pull the batteries. When I tried to put the batteries back in it I had to give up trying to connect it back to wifi. The set up process is just garbage. The "contact support“ button on the settings page goes to a website that doesn't connect to support, it just says "oops."

Using to monitor for leaks. It's a great idea, is fairly easy to install, but the app interface is incredibly frustrating. It often tells me there are alerts, but information on what the alert is, or what the alert symbols mean, is not shown anywhere. Seems to miss the point on the one feature actually needed. Also randomly logs me out so I then get no notifications of any kind until I realize I haven't heard from it in awhile.

Product was not easy to set up with my Android version 9, Moto X4. However, I was surprised by roost's tech support. They were committed to helping me get it synced to my phone. Once I exhausted the standard tech support online amd email services, they set up a live phone call with tech support and we were able to resolve the issue. I did have to temporarily allow location to sync and temporarily allow contacts to add a second phone as a monitor. Then I turned off in permissions.

What's new

Fixed one push notification issue