SmartStop Self Storage

3.9
58 reviews
Content rating
Everyone
10K+
Downloads
Content rating
Everyone
Learn more
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About this app

SmartStop is committed to providing the best for your self-storage needs. Now, The SmartStop Self Storage App can make your self-storage experience even more seamless and convenient! The SmartStop Mobile App allows you to manage your account, easily gain access to gates, doors, elevators, etc., make payments on your storage, and even rent additional storage space as you need it. You can access many of the key features from your personal dashboard:

- Gain access to location gates, doors, elevators and loading areas with the touch of a button.
- Check your outstanding balance on your account at any time.
- Securely make payments on your account and access your payment history.
- Link all of your SmartStop self-storage units to your App for added convenience managing your account.
- Add notes to each of your storage units to help you stay organized and know what you have stored within your units.
- Make paying your account easier by signing up for SmartPay in the App.
- Get Directions to your SmartStop facility right from the App. No need to look it up the location online.
- Easy access to support, FAQ's or contact us for assistance directly from the App.
- Rent additional units when you need additional storage and so much more!
- Login easily using your biometric profile.
Updated on
Mar 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
55 reviews
Lori Pickett (Gidget)
May 6, 2026
Quick mostly ALL done online which was exactly what I needed. First time in signedbmy documents, purchased a lock, which I definitely recommend buying at home Depot I ended up paying more than double for the lock but that's convince for ya lol. We did a quick walkthrough of the property& rules all together 10-15 mins & I was moving on in. The manager was super helpful. The restrooms are tremendous quite tranquil & inviting the whole place makes me feel safe and secure.Thanks for all that you do!
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Tom Prime
May 15, 2026
they make it way too hard to pay the bills. also their service is very poor. the company that was there before pocket self storage was way better.
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April Radford
August 7, 2025
I have never needed to rent a storage before. I had loads of questions. the staff was kind and made the experience very comfortable and easy. the price was cheaper than anywhere else I had looked. Also the unit was bigger than others in the area. Y'all this is the place to go! The app is super easy to set up and the fact I don't have to get out of my car and enter a code to open gates is awesome. Especially here in Houston.
2 people found this review helpful
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SmartStop Self Storage
August 28, 2025
Thank you so much for your review! We are glad your experience has been so positive and that the mobile app is proving to be a valuable tool for you. Thank you for choosing SmartStop for your storage needs.

What’s new

Bug fixes and app improvements
Content rating
Everyone
Learn more

App support

Phone number
+18333740597
About the developer
SmartStop Self Storage REIT, Inc.
internalsupport@smartstop.com
10 Terrace Rd Ladera Ranch, CA 92694 United States
+1 949-429-6600