SmartTIX

Content rating
Everyone
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Content rating
Everyone
Users Interact
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About this app

SmartTix is a field-first ticket management app built for utility locators and damage prevention teams. Look up dig tickets, update status, capture evidence, and plan your route — with or without a signal.

Built for the field

Locators work outdoors, in vehicles, and on job sites where connectivity is unreliable. SmartTix is designed for that reality: large touch targets that work with gloves, high-contrast screens readable in direct sunlight, and layouts that adapt from phone to tablet without hiding what matters.

Offline-first by design

Your tickets stay available when the network does not. View assignments, review ticket details, and record your work offline. Changes are queued locally and sync automatically when connectivity returns, so a dead zone never costs you a day of work.

Key features

- Fast ticket lookup with filters for due dates, status, and assignment
- Full ticket details, including locate requests and site information
- Photo and video attachments for on-site documentation
- Public and internal notes on every ticket
- Interactive maps with dig site locations and nearby ticket awareness
- Route planning with turn-by-turn handoff to Apple Maps or Google Maps
- Offline access with automatic background sync
- Tablet-optimized layouts for vehicle and dispatch-base use

Account required

SmartTix is a business application. An account provided by your organization is required to sign in. Accounts cannot be created within the app, contact your administrator for access.
Offline-first ticket management and routing for utility locators in the field.
Updated on
Sep 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location and Device or other IDs
  • This app may collect these data types
    Location, Personal info and 3 others
  • Data is encrypted in transit
  • Data can’t be deleted

What’s new

- Assign tickets to locators and bulk update in one pass
- "My Tickets Only" view to focus on your own assignments
- Map improvements: ticket pins, layer menu, and haptic feedback on pin tap
- Billing entries can be recorded offline and sync later
- Stability and offline sync fixes
Content rating
Everyone
Users Interact
Learn more

App support

Phone number
+18138519999
About the developer
SMARTTIX, LLC
BryanA@smarttix.com
213 Hobbs St Tampa, FL 33619-8033 United States
+1 305-337-6191