
Yosef Citron
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Glitchiest app of all time. The idea is great and even the layout, but I messages sometimes don't send for over a week, I need to log in every time I open the app, and the preferences always reset. Plus, just now it's not even letting me sign in, it's just bringing me to Facebook home page and not doing a thing! Right when I had a few new matches too 🙃🤦♂️ Edit: not as bad as it used to be, but still randomly logs me out, and doesn’t adjust the settings until I try again a few times.
15 people found this review helpful
Smooch Labs
March 26, 2025
Hi Yosef, We're sorry to hear you're having trouble. Please try uninstalling and reinstalling the app and if this doesn't resolve it, please write in to hello@jswipe.me and we'll be happy to assist you!

A Google user
The app crops my photos so severely as to cut off important body parts, such as my head. The concept seems to be good. There are very few prospects signed up in my area, though. I found it somewhat difficult to learn to use. There is no help button. I still don't really understand some of the buttons.
26 people found this review helpful
Smooch Labs
March 21, 2019
This is definitely something we will take into consideration for future updates. Thanks for the feedback!

A Google user
Big fan of this app and its cause. Only problem is it stopped working on Android 3-4 releases ago. The last release really killed it (see bugs below). PLEASE FIX IMMEDIATELY before people abandon your app. I work in app development for some major products in market and don't know how these critical bugs passed QA and Product Acceptance. Mind boggling that a hotfix hasn't been released. Tested the release on Samsung Galaxy S10+, Galaxy S5, and an emulator. Good customer support in terms of response time and confirming the issue(s), but no indication of timing of resolution or options to notify people I'm talking to so it doesn't look like I'm ghosting. ISSUES: 1. After matching with someone, if you send them a message and they respond, you can access their message once and then it disappears. The count on the messages tab shows a count, however the matches are invisible. I currently have multiple open conversations I can't see and this delay in being able to respond does not look good/invalidates key core functionality. 2) When updating preferences to worldwide, it defaults you back to 5miles and doesn't save the change 3) Picture cropping feature does not save
25 people found this review helpful
Smooch Labs
October 15, 2019
Hi Jason,
Thank you for bringing these issues to our attention. We are actively working with our developers and we hope to resolve these issues shortly.
Thanks so much for your feedback!