Yosef Citron
Glitchiest app of all time. The idea is great and even the layout, but I messages sometimes don't send for over a week, I need to log in every time I open the app, and the preferences always reset. Plus, just now it's not even letting me sign in, it's just bringing me to Facebook home page and not doing a thing! Right when I had a few new matches too 🙃🤦♂️
12 people found this review helpful
Smooch Labs
February 8, 2024
Hi Yosef, Please try uninstalling and reinstalling the app and if this doesn't resolve it, please write in to hello@jswipe.me and we'll be happy to assist you!
Allen Brooks
I read a lot of reviews before installing this app and...with guarded optimism, I gave it a try. The filters are worthless, especially where it comes to distance. I have tried all up to 50 miles and seem to only get matches that are over 100 miles or more, none less than that. Do not get me wrong, there are some beautiful women up in the LA area, but the distance is too great. So disappointing that such a basic function does not work. Time to get new programmers!
94 people found this review helpful
A Google user
Big fan of this app and its cause. Only problem is it stopped working on Android 3-4 releases ago. The last release really killed it (see bugs below). PLEASE FIX IMMEDIATELY before people abandon your app. I work in app development for some major products in market and don't know how these critical bugs passed QA and Product Acceptance. Mind boggling that a hotfix hasn't been released. Tested the release on Samsung Galaxy S10+, Galaxy S5, and an emulator. Good customer support in terms of response time and confirming the issue(s), but no indication of timing of resolution or options to notify people I'm talking to so it doesn't look like I'm ghosting. ISSUES: 1. After matching with someone, if you send them a message and they respond, you can access their message once and then it disappears. The count on the messages tab shows a count, however the matches are invisible. I currently have multiple open conversations I can't see and this delay in being able to respond does not look good/invalidates key core functionality. 2) When updating preferences to worldwide, it defaults you back to 5miles and doesn't save the change 3) Picture cropping feature does not save
18 people found this review helpful
Smooch Labs
October 15, 2019
Hi Jason,
Thank you for bringing these issues to our attention. We are actively working with our developers and we hope to resolve these issues shortly.
Thanks so much for your feedback!