1.6
776 reviews
500K+
Downloads
Content rating
Everyone
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About this app

The Luma Surveillance app makes it easy to check on what matters ā€“ anytime, anywhere. Watch live video, easily search, play back, and save recordings, or take a snapshot all from your tablet or mobile device.

ā€¢ One unified app for all Luma products ā€“ including both NVRs and DVRs
ā€¢ Enjoy crystal-clear live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom
ā€¢ Switch between high or standard resolution depending on your remote connection
ā€¢ Customize your grid views for multi-device management ā€“ Drag and drop cameras where youā€™d like them, even across multiple DVRs/NVRs
ā€¢ Easily scan timeline and playback to find recordings and events
ā€¢ Instantly capture snapshots or record videos with a tap of your finger
ā€¢ Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues
ā€¢ Listen or speak to whoever is on the other end (Audio support varies by camera model)
ā€¢ Remotely control pan/tilt/zoom (PTZ) cameras
ā€¢ Swipe to quickly and easily switch between cameras
Updated on
May 9, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

1.5
748 reviews
Carl Olsen
July 7, 2024
It is extremely slow to connect to cameras, if it connects at all, making it useless for monitoring my home when I am away. It also lacks critical features such as AI detection. I bought some Eufy and Reolink cameras to supplement them, and these cheaper cameras are by far much better and 1/10 the cost of the Luma system. I am super disappointed with my Luma system. It was a waste of money.
28 people found this review helpful
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shoeagan
May 2, 2023
Worked good for the last 4 years. Not sure what happened the tail end of April, but it won't open any more. Cleared cache, cleared memory, Uninstaled the app and reinstalled and entered all the information again. Worked once then the same problem of it crashing/ or not opening. Thought it might be my phone, but it also happened on other devices that it was installed on.
120 people found this review helpful
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Mark Phillips
May 1, 2023
The Android App has stopped working. It will crash every time it is started. I have tried the usual troubleshooting and isolation. The only solution appears to be clearing the app data and reconfiguring the app. It will generally start working again for 4-12 hours again before it starts crashing again at startup. Samsung S23. LUMA is pretty lousy as the only Windows support is on an obsolete browser, and now the app doesn't work. I don't know why this is considered a premium security solution.
120 people found this review helpful
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What's new

Resolved crashing on launch on some Android models
Security improvements

App support

Phone number
+18668385052
About the developer
Snap One, LLC
appsupport@snapav.com
1800 Continental Blvd Ste 200 Charlotte, NC 28273 United States
+1 704-909-5895

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