
Zachary Jacques
- Flag inappropriate
- Show review history
rolled out an update to remove needing an account. thank you for listening to us. you still need to revisit the nightlight feature. what you had before was perfect. press a button when I need some light. press again to turn it off. perfect. now, I have to go in, switch the light setting to nightlight, turn on the light, turn it off, then change the light setting back to auto.
1 person found this review helpful
Got it. We will work it, and review what we had before and see if we can bring back the old style in an update.

Eris Griffon
- Flag inappropriate
- Show review history
Update: App no longer requires an account, full device functionality is available without one. No issues connecting to the device first try, setting schedules, changing power and volume, etc are all easy. I want to say props and kudos to the company for listening to its customers and getting rid of the account requirement.
3 people found this review helpful
SNOOZ, Inc.
March 27, 2026
We appreciate the feedback and are listening. We just relaunched the app today with optional accounts—no sign‑up is required to use it.

Mikel Florman
Sound machine itself is great. The App on the other hand is hit or miss sometimes. I have it set up on a schedule to fade in, at the time we're getting ready for bed. And then fade out in the morning around the time our alarms are going off. Most of the time it works fine. But then there's a few random times it doesn't fade. It will just comes on full volume. Or it doesn't come on at all. Other times it doesn't turn off in the morning. I'll have to manually turn off at the sound machine.
1 person found this review helpful
Hi Mikel. Sorry for the trouble. The App uploads the scheduler times + fade times + the current time on your phone directly to your unit, and then from that point onward the unit takes over. If you send us a email at app@getsnooz.com we are 100% confident we can debug and find a solution.