
Zachary Jacques
- Flag inappropriate
- Show review history
rolled out an update to remove needing an account. thank you for listening to us. you still need to revisit the nightlight feature. what you had before was perfect. press a button when I need some light. press again to turn it off. perfect. now, I have to go in, switch the light setting to nightlight, turn on the light, turn it off, then change the light setting back to auto.
1 person found this review helpful
Got it. We will work it, and review what we had before and see if we can bring back the old style in an update.

Eris Griffon
- Flag inappropriate
- Show review history
Update: App no longer requires an account, full device functionality is available without one. No issues connecting to the device first try, setting schedules, changing power and volume, etc are all easy. I want to say props and kudos to the company for listening to its customers and getting rid of the account requirement.
3 people found this review helpful
SNOOZ, Inc.
March 27, 2026
We appreciate the feedback and are listening. We just relaunched the app today with optional accounts—no sign‑up is required to use it.

RawBert Karlson
After trying several times to connect to the device, Google searches, reading reviews here, restarting my phone, reinstalling the app, unplugging the device in all different combinations and orders... I give up. 1 star rating is obviously for the app not the product. If you can't make your app work, maybe try a different approach. This product cost over 100 dollars. Maybe try a remote control instead since software development is not your forte.
2 people found this review helpful
SNOOZ, Inc.
April 15, 2024
Sorry for the trouble. If you would be willing to try one more thing, reach out to us directly (cs@getsnooz.com). We have the best knowledge for troubleshooting, we respond quickly, and over the last 7 years, we have never had single customer that we weren't able to resolve the issue for.