Socket Mobile Companion

95 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Companion helps put your reader in the right mode. For apps that support high performance scanning, app mode is faster, more accurate, and easier to use. For all other apps, basic keyboard is compatible with most apps.

Contact support to troubleshoot an issue or view solutions to common problems to resolve it yourself

SocketCare protects more than just your reader, it protects your productivity. If your reader is damaged or broken, faster turnaround times mean you are back in business sooner.

As one of the earliest, certified iOS accessory manufacturers, we take pride in the products we make. We strive to offer the best in class customer service for the data capture industry.

Visit for more information about our products and SDK.
Updated on
Oct 31, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

82 reviews
Rob Southwick
January 1, 2021
I wish I could connect even 20% of the time! This is the worst device app made on earth. I have tried to download the app but my system tells me its installed, but a review of all apps and programs show nothing. I click to reinstall and the response is it will eventually do so, but nothing. Frustrating! If you've heard "SocketMobile" just unthink it and run. I've lost so much time with this crud, and our annual inventory count begins tomorrow. Sad.
10 people found this review helpful
Did you find this helpful?
Socket Mobile Limited
January 4, 2021
Hi Rob, Google Play shows you are on app version 1.3.58, which had outdated. Please try uninstall the app, reboot your phone, and then try to reinstall the app. Or in any case, you can email us at Leave your number, we'll call you back. Thanks.
A Google user
April 4, 2020
Never had issues before this app was "needed" to use my socket scanner. I use Building Reports for work and the scanner won't connect without this. It also stays on in the background, with a notification it is doing so, until I force stop it. Otherwise it will just stay running, long after I'm done using the scanner and program it's for, burning up my battery and annoying me with the notification. And to the Developers- Who designs a service that won't shut itself off when you're done using it?
11 people found this review helpful
Did you find this helpful?
Socket Mobile Limited
April 3, 2020
Hi Vincent, If you were told it is required to use your scanner, forcing stop the Companion service might lead to scanner connection failure. If you are concerned about battery, turn off your scanner when you are not using it. The service (it's sole purpose is to manage scanner connection) in the background alone won't affect battery much. Thanks
Robert Miller
March 19, 2023
Still horrible app. Scannre dropped the other day, during use. Took two hours to reconnect, by restarting phone, installing ans unstalling app many, many times. App worked next day, then dropprd out again during a break. Never did work again. Finally, after spending half a day, got it working again. Next dsy, tried a test, dropped out again. After spending two hours trying to get scanner to connect to app, I quit and called support. This app has been totally us3less to me. Not worth the time.
Did you find this helpful?

What's new

Completely redesigned to make it easier than ever to set up and manage your Socket Mobile reader

App support