SoftCarat

SoftCarat

About this app

SoftCarat – Jewellery Business Management App

SoftCarat is an all-in-one business app built for jewellers to manage their entire store — products, customers, orders, payments, and operations — from a single, powerful dashboard.

Whether you run a single showroom or multiple stores, SoftCarat replaces registers, spreadsheets, and scattered tools with one clean, real-time system designed specifically for jewellery businesses.

WHAT YOU CAN DO

PRODUCT & INVENTORY MANAGEMENT
• Add gold, silver, diamond, and custom jewellery with full specifications
• Organize products using categories and subcategories
• Track stock, pricing, weight, purity, and making charges
• Update live metal rates with automatic pricing impact

ORDERS, CUSTOM ORDERS & REPAIRS
• Manage all orders in one unified dashboard
• Create custom jewellery orders with detailed specifications
• Assign karigars (artisans) and track progress
• Handle repair orders with full lifecycle tracking
• Keep customers updated with order status

CUSTOMER MANAGEMENT (CRM)
• Maintain a complete customer database
• View purchase history, carts, and wishlists
• Store KYC and contact details securely

DIGITAL GOLD & SILVER SCHEMES (DIGI)
• Run monthly and flexible savings schemes
• Track installments, payments, and balances
• Manage redemption and fulfillment
• Offer custom plans and festive schemes

PAYMENTS & TRANSACTIONS
• Accept online payments via Razorpay
• Track transactions, refunds, and settlements
• Connect your bank account for direct payouts

EMPLOYEES & ROLES
• Add staff with role-based permissions
• Control access to inventory, orders, and customer data

MARKETING TOOLS
• Run promotions inside your customer app
• Create and manage coupons and offers

SERVICES & UTILITIES
• Jewellery calculator (rate × weight × wastage × making + GST)
• Live metal rate management
• Karigar (artisan) tracking and assignments

BUSINESS SETTINGS
• Manage business profile and branding
• Configure bank and payout details
• Customize system preferences

WHY JEWELLERS CHOOSE SOFTCARAT

• Built specifically for jewellery businesses
• Works with your own branded customer app
• Real-time sync across devices
• Secure handling of payments and data
• Continuous updates based on jeweller feedback

SoftCarat is part of a complete ecosystem that also provides your customers with their own branded shopping app — helping you sell, manage, and grow from one connected platform.

IMPORTANT NOTE
This app is designed for jewellery business owners and authorized staff. An active SoftCarat business account is required to use the app.

SUPPORT
Email: [e-mail]

Website: https://softcarat.com

Privacy Policy: https://softcarat.com/privacy-policy

What’s new

Initial production release of SoftCarat — your jewellery business in one app.

• Manage products, inventory & pricing
• Track orders and manage custom orders
• Customer records with activity tracking
• Digital gold & silver savings schemes
• Employee management & role-based permissions
• Run banner ads, and coupon codes across your customer app.