Bpwccu should let its members know their old password cannot be used with the new updated app . Members have to first go to the bpwccu website and log into their account and follow the instructions to setup a new user name , password and addition security features .
The comments are quite helpful since I had no idea why I couldn't get into my account BUT one comment said to log on to the website, but the password still isn't working there either. Any other suggestions? This is very inconvenient.
they did send me an email about updating, but I cant get to update. I dont see a link where I can change the password. will have to call. I am out of the country, found this frustrating. should not be this complicated.
Since update i haven't been able to sign in and I haven't changed my password from the old app
Since the update I can't use the app it won't let me sign on. I think this is ridiculous for an institution like this to make a mistake like this..
-Transfer from Member to Member
-Transfer to Alternate Account
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