
Suzanne Sylvia
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Update: My reviews have gone down, up, down and now slightly up again. I'd give it 2.5 stars if that were an option. The app will frequently freeze when trying to open the accounts page. I have to either restart my phone or uninstall and reinstall the app. It's very aggravating. I love FRMCU, the tellers and customer service are top notch. I just don't get why they can't get a decent app.
6 people found this review helpful
Fall River Municipal Credit Union
July 17, 2026
Hello Ms. Sylvia,
The FRMCU app has minimum operating system requirements for devices to ensure that member data is protected. We are going to have a member of our support team reach out to you to help troubleshoot the issues you are experiencing. Thank you for your continued membership.

Eric Medeiros
Such a shame. They ruined a great app with this overhaul update. So many features now don't work anymore and you can no longer use your fingerprint to log in. Its shows on the main screen but Theres no setting to enable it. I will be removing all of my money out of savings/checking accounts and move to another bank. This is the last straw for FRMCU!
2 people found this review helpful
Fall River Municipal Credit Union
April 21, 2023
Hello Mr. Medeiros,
We are sorry to hear you had a frustrating experience with our new digital banking application. This upgrade is intended to provide enhanced functionality and an optimized experience for FRMCU Members. Please contact us at (508) 678-9028 to discuss the biometric functionality along with other enhanced features.