Sue Sylvia
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Ugh this app is HORRIBLE. From not seeing all transactions (cleared and pending) on a single screen, to the un-user-friendly process to log out, to the actual available amount in an account being the smaller numbers on the account dashboard...all of it is terrible. Maybe have actual customers do your testing before releasing a new app next time. Thankfully the FRMCU people are awesome or I'd have to change banks.
3 people found this review helpful
Fall River Municipal Credit Union
April 25, 2023
Hello Ms. Sylvia,
Thank you for your feedback regarding our new digital banking application. Member security is very important to us and we would like the opportunity to discuss how the new functionality works to secure the app. Please contact us at your convenience at (508) 678-9028.
Eric Medeiros
Such a shame. They ruined a great app with this overhaul update. So many features now don't work anymore and you can no longer use your fingerprint to log in. Its shows on the main screen but Theres no setting to enable it. I will be removing all of my money out of savings/checking accounts and move to another bank. This is the last straw for FRMCU!
2 people found this review helpful
Fall River Municipal Credit Union
April 21, 2023
Hello Mr. Medeiros,
We are sorry to hear you had a frustrating experience with our new digital banking application. This upgrade is intended to provide enhanced functionality and an optimized experience for FRMCU Members. Please contact us at (508) 678-9028 to discuss the biometric functionality along with other enhanced features.
Tanisha Tanisha
This app needs lots of work seems like no one it's taking care of it. Look at the banks apps with so many features even virtual assistant. Fall River credit union its been long enough to improve their services. Very Outdated
2 people found this review helpful