On Tap® Banking
4.5star
441 reviews
10K+
Downloads
Everyone
info
About this app
On Tap Credit Union On Tap® Banking allows you to check balances, view transaction history, make check deposits, transfer funds and pay bills on the go!
Features:
- Pay bills
- Deposit checks
- Transfer funds
- Check balances, pending transactions and account history
- Send and view secure messages
- Manage your debit and credit cards with Lock It Card Control™
- Use the same user name and password as your online banking account
Features:
- Pay bills
- Deposit checks
- Transfer funds
- Check balances, pending transactions and account history
- Send and view secure messages
- Manage your debit and credit cards with Lock It Card Control™
- Use the same user name and password as your online banking account
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.5
431 reviews
Charles Erickson
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May 20, 2021
Worked great for years with no issues. After last update I can log in and everything works except for the mobile deposit. It goes thru the whole process for the deposit (taking pictures, etc) and when you click to accept the picture if the back of the check it kicks me back to the log in screen. It really sucks because I work about 40 minute from the nearest branch. They have been "fixing" it since the beginning of December so 3 months. They have been trying to fi but still does not work
2 people found this review helpful
On Tap Credit Union
February 17, 2021
Thank you for being our member and alerting us of this issue. We will be reaching out to help get this fixed so you can continue to process your deposits remotely. If you prefer, you are also welcome to reach out to us at 303.279.6414 at your convenience. We look forward to getting you back up and running!
Heather M
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June 4, 2021
Update: Thanks for pushing updates to improve. Upgrading rating... The developers of the app should go back for training. The biggest joke. The other one worked fine. It's a nightmare to use the app. Way to go on your rebranding activity. Not winning! Update 1.4.19: App is worse than ever. It wont even load my accounts now. Just keeps cycling. After over 20 years of being with this bank, I think it's time to switch!
5 people found this review helpful
On Tap Credit Union
April 4, 2018
We are so sorry you are unsatisfied with the app. Can you please send us your contact information so that we can understand more about the issues and help solve the problem?
A Google user
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January 2, 2019
didn't see a place to leave feedback, so I'm reporting it here. the update at the beginning of December has been a failure. the app is one-time use, may 2 if you're lucky. it will only open one or 2 times after you register. after that you have to uninstall and reinstall. all subsequent attempts to login, after a max of 2 time, result in the app trying to open, the indicator just spins indefinitely even to the point of the phone going into sleep mode, the app never opens.
On Tap Credit Union
January 4, 2019
We truly value your membership with On Tap.
We continue to provide updates to our Mobile App to improve member experience & security. We're aware the app is causing problems for Android users. We are sorry for any inconvenience this has caused you. We are working closely with our technology provider to troubleshoot the issue as soon as possible.
What’s new
Feature enhancements and bug fixes
App support
phone
Phone number
+13032796414
About the developer
On Tap Credit Union
it@ontapcu.org
816 Washington Ave
Golden, CO 80401-1095
United States
+1 970-217-0584