Rio Grande CU Mobile

1.4K reviews
Content rating
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About this app

Rio Grande CU’s TellerApp helps you safely and securely manage your money from your mobile device no matter where you are. The free service gives you 24/7 on-the-go account access using your RGCU eTeller online banking credentials.

Features include:

Balances and Transactions – Know how much is in your account by viewing balances and recent history.

Transfers – Easily transfer money between your RGCU accounts.

Bill Pay – Schedule payments, view recent payments and pay bills.

Find Us – Get GPS-enabled directions to nearby branches and ATMs.

Contact Us – Send secure emails for support.

Text Messaging – See your balance and recent transactions via text message.

Your security is our top priority. TellerApp mobile banking is as secure as Internet banking, protected by advance technology such as SSL encryption. No private data, including your account information, is ever stored on your mobile device. Learn more at

For more information about TellerApp mobile banking, please visit or contact the Member Resource Center at (505) 262-1401.

* Must be enrolled in eTeller online banking.

**Your mobile device carrier’s standard charges may apply. System availability and response time is subject to market conditions.

***Location permissions are necessary to determine your current location to display nearby branches and ATMs.
Updated on
Nov 8, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Financial info
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted
1.4K reviews
Amado Rom
September 29, 2022
As I came in minutes before closing, all the staff even the lady at the front desk were very professional courteous and kind. Not one time that I feel rushed even though I could see that they wanted to go home. I understand about going home as I'm a retired correctional officer. I never wanted to stay at my work. Even though this is not corrections but I do see some of the customers they have to put up with. They treated this old man like family. Thank you
1 person found this review helpful
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Jennifer Davis
February 1, 2022
Mobile deposit is impossible. Most of the time it reads the wrong number on the check so it will not let me deposit my checks because it thinks I'm entering the wrong number. It won't let me use the space on the back of checks to check if it's a mobile deposit and write the bank. Finally, when it doesn't take your check (which seems to be about 75% of the time), it doesn't send you a notification but instead just leaves a note telling you it didn't work. When it leaves you that note, it doesn't show which check it is referring to so if you have more than one check you deposited for $100 on that day, you have no idea which check it was for. If you try to re-deposit it and you chose the wrong check, it pulls the money from that persons account a second time. Planning on leaving RGCU as soon as I find a better credit union with trustworthy online banking because their mobile deposits are so bad.
3 people found this review helpful
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A Google user
February 8, 2019
Download, uninstall, download, uninstall. I keep doing this and the app no longer works. it just tells me that the system is temporarily unavailable and to restart my device. It's definitely not something wrong with my phone.
11 people found this review helpful
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What's new

Thanks for using the RGCU App. New features in this release include:

• The ability to pay a person using their cell number or email address
• The ability to initiate a stop payment on a check
• The ability to activate a new credit or debit card
• Online loan and account applications
• The ability to monitor your FICO score
• Make an appointment to visit a branch
• Initiate a VideoCONNECT session
• Get answers to frequently asked questions