2.3
19.9K reviews
Government
1M+
Downloads
Content rating
Everyone
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About this app

Red Movilidad, the official app of the Ministry of Transport and Telecommunications, is designed to improve the travel experience for users of public transportation in Santiago, Chile. Data traffic on this app is free for users of Claro, Entel, Movistar, and WOM.

Red Movilidad provides timely information and allows interaction between users, facilitating more informed and efficient trip planning. The app allows you to:

- Plan trips on buses, the Metro, and the Metrotren Nos.

- Check bus and train arrival times at stops and stations.

- Receive service alerts for stops and routes (detours, contingencies, and operational notices).

- Report information to other users, such as the status of a bus or stop.

- View nearby areas on the map and buses approaching a stop.

- Top up a bip! card or use bip!QR to pay for your trip with a QR code. - Use application functionalities from compatible wearable devices (smartwatches), allowing access and use of services such as QR code payment directly from the watch, without needing to interact with the phone.
Updated on
Jan 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.3
19.8K reviews
Nicolas Rojas
October 17, 2025
I knew the cash update for the card/virtual card was slow. But now, it seems i have stuck more than 1200 CLP in my virtul card and it says "not enough cash". On top of that, connections do not refresh THAT automatically after going down. Neither of these can happen.
2 people found this review helpful
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Adriana N H
May 20, 2023
It doesn't work. Always says that there's a problem reading my card and when it can reading my card doesn't works either. I did an upload and it failed to activate. BIP tells me that the value is there and that it is a problem with Pagoya and they tell me that the value is also there and that it is a problem with the RED app 🙉
47 people found this review helpful
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Mayckel Soto (Mike)
March 6, 2022
Very intuitive interface, also great to include the use of the Clave Única feature. However, it can be improved, such as enabling the use of a smart watch to pay using NFC or the phone itself instead of using a QR on both devices, which can lead to confusion. Please add the direct NFC payment feature in the future please!
16 people found this review helpful
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What’s new

¡Gracias por usar nuestra app! Nuestra última actualización incluye:

- Se agrega funcionalidad para generar códigos QR!

¡Agradecemos tus comentarios y apoyo!

App support

About the developer
Directorio de Transporte Público Metropolitano
app@dtpm.cl
Agustinas 1382, Piso 4 8340649 Santiago Región Metropolitana Chile
+56 9 9710 3093