3.3
22.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Connect to Telia and manage your own services with My Telia anytime, anywhere, as long as your handset has power. You can sign in to your app with your mobile certificate, Telia's username or phone number. Once logged in, you can track your account balance accumulation, edit your services, and pay off your bill.
Updated on
Jan 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.2
21.8K reviews
O P
November 19, 2025
Every customer support agent I've talked to so far seems to be some kind of con artist that provided no help whatsoever, instead wanted to sell me another plan and not answer to any of the issues I'm having with my current one, and nothing makes that a more pleasant experience than the chat randomly deleting my messages before I post them
2 people found this review helpful
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Telia Finland Oyj
November 19, 2025
Hi! We’re sorry to hear that your issue wasn’t taken seriously by customer service. Did you experience any problems with the My Telia app? Is there any way we can assist you through this channel? You can also leave us a message, and we’ll get back to you: https://www.telia.fi/asiakastuki/lomakkeet/yhteydenottopyynto?form=yhteydenotto-22-5&lang=en
Václav Štekl
November 25, 2022
The app works very poorly. The invoice notifications don't come despite being allowed. The settings refuse to let you change anything due to some errors. The only thing that works is the paying of your invoices and ads... The app never sent me any kind of notification, even after re-installing. When I try to change the notification or any other setting, the app just announces that server is having issues and to try again later. The issue never ends. Customer service contacted 3 times. No result.
7 people found this review helpful
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Telia Finland Oyj
November 28, 2022
Hi! What did the customer service said to you? You can report a problem via this form under "Jätä viesti" by selecting "Häiriöilmoitus": https://www.telia.fi/asiakastuki/lomakkeet/yhteydenottopyynto0 //Hanna
Mattias Andersson
September 11, 2021
I am trying to buy a Multi sim and every time I try to purchase it, the app/site log me out, so I can't but it from the app/site. On top of that the Swedish and English pages are almost non existing. For such a big company, who also exists in Sweden, this is in my opinion week. if you don't want to spend time building your site in other languages, why not simply take your pages and put them into Google translation tool? I have also been in the queue in the chat for 30 minutes now.
2 people found this review helpful
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Telia Finland Oyj
September 13, 2021
I'm sorry to hear about the problems trying to order Multi-SIM subscription. We had different disturbances in Minun Telia sites on Friday morning and afternoon, so probably those caused also the problems you described. Did you get help in our Chat-service? I'll put your feedback forward about different language options, thank you for that! //Sanna

What’s new

- Bugikorjauksia ja parannuksia

App support

About the developer
Telia Finland Oyj
apps-fi@teliacompany.com
Pasilan asema-aukio 1 00520 HELSINKI Finland
+358 40 7220132