![](https://play-lh.googleusercontent.com/a/ACg8ocIf3iifxRcEvh5wxMIr0sPbwDzyHcJ-aWhiViOLl0CKMIU8rg=s32-mo)
Zaiba Suleman
It's sad that such a big company has such an inefficient app when it comes to providing simple services. I'm surprised that Samsung has partnered with you because your service is terrible. Your service for cellphones should be a streamlined process, but that isn't the case. Don't you have a department that constantly maintains these services offered to customers? It's been 2 weeks since my request and I've called a million times, but nobody answers. When they do, they have no answers. Terrible.
5 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjViJdOeQaTZKKRRghPp0FkdUsz8aTBJQwHiLMRSOYFNW4ddWBLn=s32)
Ahmad Abu Sheikha
Very bad app with a very bad people, they are not commited; after paying for them they cancel the visit and did not return back the money.
5 people found this review helpful
SALIS FOR TRADING & MARKETING COMPANY
May 20, 2024
Dear customer
We are ready to sorry hear this and we apologize if you are facing a problem with the service provided to you
We would like to inform you that we are very keen on your satisfaction
We hope that you contact us through the available channels to serve you, through the email saudi@sororapp.com or 0115201143
We serve you with pleasure
![](https://play-lh.googleusercontent.com/a/ACg8ocLSUnCj5oFFkpfNnDzb79KPOEoS5vFGdCrOYfV6GnC3h0UzGg=s32-mo)
Sara Rajha
The worse of the worse service ever , I took a cleaning service at 4 pm its now 8 pm and am still waiting no one contacted me and the customer service isn't answering ... 👎👎👎👎👎👎👎👎👎👎👎 And BTW this is the second time they do this 👎
SALIS FOR TRADING & MARKETING COMPANY
June 26, 2024
Dear customer
We are ready to sorry hear this and we apologize if you are facing a problem with the service provided to you
We would like to inform you that we are very keen on your satisfaction
We hope that you contact us through the available channels to serve you, through the email saudi@sororapp.com or 0115201143
We serve you with pleasure