
Alex Leu
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Right out of the box the app can't pair and keeps crashing. Can't use Stages mode, best mode, because app crashes it. Speaker is great, but please fix this issue. Update... Your speaker setting make this thi unusable for anything but the default settings. You can fix every ones connectivity issues? Why not return and just get JBL then!! Please fix already! *** FYI I've done all of the customer service recommendations***
10 people found this review helpful

Jessica Anne Warner (chipwarner10)
The app keeps disconnecting and forgetting the speaker despite Bluetooth still being connected and streaming to the speaker. Everytime I want to make a volume adjustment on my phone, I have to open the app, fully exit out of it again to restart, then scan for my soundboks, even if the Bluetooth connection hasn't changed since the app was last used. At least the sound modes are saved to the speaker itself upon selection, so that's not an issue, but still, it's annoying to deal with for volume :/
14 people found this review helpful
Hey David, Very sorry to hear that you are having issues with the app connection. If you have any other devices connected to your phone like an Apple watch or smart device, they use the same Bluetooth light connection that the app uses. Please contact us directly via our support line at info@soundbok.com.

G. Olive
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Terrible app. Crashes. Doesn't open. Absolutely hates when you pair up multiple soundboks' via bluetooth. All other reviews, by people taking the time to voice the same issues get the same response, that it must be user error when it is CLEARLY the APP. Could you just fix it instead of thinking the user didn't check the battery? Or blaming very basic problems that you're not going to fix because the sale's been made and that's all that matters? Write the code that doesn't suck, Please.
4 people found this review helpful
Thanks for the review! Sorry to hear, that you are not happy with the App. Please reach out to our Support team, so that they can have a look at your App/SOUNDBOKS connection :).