Can I get my Season Pass card back !! Useless app ! Crashes everytime I try to enter the gates for the game. It works just fine when I check the tickets at home. And those scanners they have at the gates for scanning the tickets have a hard time picking up the barcode, like I can only brighten my screen enough.
I can't listen to the games anymore I moved away recently, and I don't get to watch the matches. I loved that I was able to listen through the app. But when I got a new phone, I had to download a new app. This one seems like I can listen, but it never loads. I don't get to enjoy the games. On a positive note, I think the app is easy to navigate and looks nice and clean.
Doesn't work with android Works normal on an old iPhone 5 but not on my new brand samsung S6. I can't even view my tickets to get into home games and can't listen to games live. As a long time season ticket holder I am livid they replaced a reliable season ticket pass with an app that doesn't even work. Technology is supposed to make things easier not worse!!!
Terrible decision I used to have a card in my wallet that was my season ticket. Now I have this stupid app that added a data connection, technical difficulties, and battery life to my tickets, all while mining my phone for data. This is a terrible idea. You put extra burden on your customers, while probably making money off the app, under the guise of providing me with scores and lineups.
Unreliable and unwanted Amazing how I can get unwanted notifications days before but match day invariably finds me outside one of many checkpoints trying to understand why the app won't work. Paper tickets were inconvenient, this is just useless.
Useless. You get handy notifications for things like the starting 11 and then you get to the app and it's nowhere to be found. Last week it was for a freebie we couldn't get any info on. It often won't open, crashes, and won't let me log in to get my matchpass half the time. It's a terrible and I'm irritated that we're forced to use it to get into the game.
- MatchPass: The auto-log out setting has been replaced with a timed logout setting. You will now be able to choose to automatically log out after a period of inactivity.
- MatchPass logins are more reliable; leaving the app or turning off your phone should keep you logged in unless your timeout period has elapsed.
- S2 seat numbers are fixed.
- Other bug fixes and improvements.
Featuring Barclays Premier League, UEFA Champions League, Bundesliga and MLS.