SOS Staff is the operations app for the Sounds of Screams crew. It is restricted to park employees with an account issued by park management — it is not for guests.
WHAT IT DOES
• Gate access — scan guest tickets, see re-entry and already-used states instantly
• House scanning — GA and Fast Pass lanes, live occupancy against legal capacity, exit scans
• Floor ops — ride status, wait times, queue manager, capacity overrides, incident reports
• Kitchen board — mobile-order tickets by station, advance orders as they cook
• Park Store — price checks, receiving, stock counts, register, app-order pickups, service orders
• Photographer mode — link a guest's pass, upload their photos, notify them
• Valet, lost & found and crew comms
Each operator sees only the modes their role allows. Actions are logged for the park's audit trail.
Guests use the separate "Sounds of Screams" app.
Sounds of Screams operations