Jackie Jones
- Flag inappropriate
- Show review history
Nearly never accurate sadly Edit: 3 months later. App asked for another rating. It's literally still never accurate. Balances shift constantly, and what's even more bizarre (even tracking spending on paper), when you go by the banks,they too are only seeing the same numbers and transactions. I don't get it. None the less, I must also be thankful for the app at its least.
13 people found this review helpful
We appreciate this feedback on transactions. Your available balance should remain correct even as transactions go from pending to posted. If you'd like to share more with our Digital Support team, please email Feedback@SouthStateBank.com.
Mikey deLonge
- Flag inappropriate
- Show review history
Update: The app has worked flawlessly since my last review. Very convenient app for most banking needs. The app itself is perfect, and extremely convenient. The problem is more than half my deposits get flagged as an abnormal activity outside of my usual banking or something like that. I end up having to go down to the bank to straighten it out. What a pain!!! This never happens if I just go to my bank and deposit in person. SSB please look into this.
48 people found this review helpful
South State
January 2, 2024
Thank you for updating your review! If you need further help, please email Feedback@SouthStateBank.com.
D Cameron
- Flag inappropriate
- Show review history
I still haven't ran into any serious problems, the app is very easy to understand. Some of the features are: depositing checks from phone, viewing balance from login page, checking statements from the app, sending money to others (if I understood that correctly) I still haven't tried it though, and much more... I have had minor issues like not being able to get into my account but I don't think it's the app I think it's the area with no service. All in all I like this app it's good.
29 people found this review helpful
Thank you for your review. If you continue having issues, please call our Customer Care team at +18002772175.