SOVA Guard Tracker

4.7
18 reviews
Content rating
Everyone
500+
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About this app

The preferred electronic guard tour system and security management platform built for the hospitality industry and now available for other industries.

Benefits:

* System includes live dispatch, electronic guard tour, lost and found, task management, visitor badge, package management, equipment checkout, persons of interest and more

* Full admin interface on the PC and also on the mobile device

* Works with NFC tags or Bluetooth beacons which serve as waypoints or checkpoints on a property guard tour

* Track users on a map in near real-time

* View live feeds showing detailed activity on all of your users

* View historical data on a map, showing all user activity during a particular time

* Drill down to a single checkpoint or waypoint, and see when that checkpoint was scanned, and by whom, during a selected time frame

* Man-down or lone-worker protection can be configured to send alerts via SMS and email when a user is inactive, and view their last known position on a map

* Panic alarm feature to improve lone worker safety

* Person's of interest module - add a threat level and get instant notifications via email and SMS if a watched POI is encountered on your property. Now with face recognition

* Equipment management - checkout keys, radios, and other equipment from the desktop portal using a barcode scanner

* Visitor management - scan visitors in and out via barcode. Print visitor badges and emergency lists. Build blacklists to prevent visitor access

* Lost and found module - process lost and found, integrated shipping with credit card processing so your guest pays to have their item shipped to them

* Package management - robust system to track received packages and deliver those packages to your guests or residents

* Full incident reporting with witness statements, photos, video, and more

* Daily task feature ensures critical tasks don't get missed

* Communications module - get instant emails or text messages when critical activities are triggered at your business. Currently with 33 different trigger events

* Features to get new security staff up to speed quickly, with virtually no training on where tour checkpoints are located, the app shows photos and maps to guide them along as they learn their tours

* Compare metrics among your team to see who the top and bottom performers are, how long each user takes to complete their tours, the percentage of tour checkpoints missed, etc.

* Pass important information to roving security officers by adding audio files to checkpoints

* Users are able to share devices, reducing cost of deployment

* Integrated with other popular software titles in the hotel industry allowing your staff to carry one device and work within one app

* API allows integration with other database systems

* Core system includes a mobile app and web portal, viewable on a desktop PC, tablet, etc.
Updated on
Jan 7, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
18 reviews
A Google user
February 27, 2020
The best guard tour app!
3 people found this review helpful
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Hyatt Jacksonville
August 10, 2024
Works nice. we use it at our hotel. Way better than the system we had before.
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Hyatt Alii
October 28, 2024
Use it every day. I like it
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Content rating
Everyone
Shares Location
Learn more

App support

Phone number
+16198926561
About the developer
SOVA SYSTEMS LLC
darin@sovasystems.com
6826 Millbrook St San Diego, CA 92120 United States
+1 619-892-6561