
Wojciech Dabrowski
Extremely disappointed with the LoJack app and the overall service. What makes it even more frustrating is that I was required to purchase LoJack as part of buying my new car. If customers are expected to pay for this service, the app should at least be reliable, easy to use, and function properly. Instead, my experience has been frustrating and disappointing. I expected much better from something that was essentially mandatory with the purchase of a new vehicle.
2 people found this review helpful
We apologize that your experience with LoJack was not what we intended it to be, and we thank you for taking the time to express your concerns here. We believe we can assist you further and troubleshoot the issue(s) you are experiencing. Please reach out to us for further assistance at LoJacksupport@spireon.com or 877-563-0032. Thank You.

Jon Reinink
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Not requested; dealer installed anyway. Features were mediocre at best and just duplicated most of my BlueHyundai features. No notice of termination at end of subscription; sketchy renewal website that will take $ but has no clear way of connecting subscription payment to vehicle device; super expensive! Will be removing so my dealership can't track me anymore (which, I'm sure, is why they installed it on their own dollar to start!)
29 people found this review helpful
We apologize that your experience with LoJack was not what we intended it to be, and we thank you for taking the time to express your concerns here. We believe we can assist you further and troubleshoot the issue(s) you are experiencing. Please reach out to us for further assistance at LoJacksupport@spireon.com or 877-563-0032.

Don
Its very useful in terms of tracking parked vehicle, but its not always accurate in determining which routes the vehicle went overall. It sometimes add random streets in the trip history, which you never went to. Also, the speed monitoring is not always accurate, since it updates live every couple of seconds from what I have seen, so you can't really track the vehicle in real time.
99 people found this review helpful