
Aaron Robison
This app (and this company) are a completely useless pile of garbage. My mortgage was sold to an REIT who apparently uses this company to service their loans, and it has been an unmitigated disaster. It isn't possible to do anything useful via the app or the website, and their customer service via telephone is useless as well. They have lost track of payments, insurance information, etc. I plan to refinance my mortgage just so I don't have to deal with this company (or this app) any more.
1 person found this review helpful
Select Portfolio Servicing
October 8, 2025
Hi,
We would like to chat with you with regards to your experience with us. Can you email us your customer ID and a summary of the issue at mobilesupport@spservicing.com so that we can reach out?

Melissa Johnson
for some reason, my very easy login to the app has disappeared. After my biometric login I'm being prompted to select phn or sms for security code... I have Not been able to get past the security code page. Can not select submit at the bottom bc the page won't move up. I called in about it and completely wasted my time.
Select Portfolio Servicing
October 8, 2025
Hi, we are sorry that you're having issues with the app. We are investigating the issue. If you need assistance please contact us at +18002588602.