SST Staff
100+
Downloads
Everyone
info
About this app
SST Staff - Agent Productivity & Management
Keep Your Team Performing at their Best
SST Staff is a comprehensive workforce management solution designed to empower your agents and streamline your operations. With powerful features for tracking performance, managing time off, and gathering employee feedback, this app puts the tools you need right at your fingertips.
Key Features:
Agent Tracking Dashboard
• Monitor key metrics like call volume, customer satisfaction, and productivity
• Identify top performers and areas for improvement
• Access detailed reports and analytics for your team
Vacation & Absence Management
• Allow agents to submit time-off requests through a simple, mobile-friendly interface
• Route requests through an approval workflow for manager review
• Track accrued time off and remaining balances
Late Arrival Management
• Agents can submit late arrival requests with reasons
• Requests are routed for manager approval
• Integrates with time and attendance tracking
Employee Feedback & Development
• Provide a secure channel for agents to share ideas, concerns, and feedback
• Review agent feedback and address issues to improve the workplace
• Create personalized development plans to help agents grow their skills
With SST Staff, you can unlock your team's full potential, improve productivity, and cultivate a culture of open communication and continuous improvement. Download now and take control of your workforce management!
Keep Your Team Performing at their Best
SST Staff is a comprehensive workforce management solution designed to empower your agents and streamline your operations. With powerful features for tracking performance, managing time off, and gathering employee feedback, this app puts the tools you need right at your fingertips.
Key Features:
Agent Tracking Dashboard
• Monitor key metrics like call volume, customer satisfaction, and productivity
• Identify top performers and areas for improvement
• Access detailed reports and analytics for your team
Vacation & Absence Management
• Allow agents to submit time-off requests through a simple, mobile-friendly interface
• Route requests through an approval workflow for manager review
• Track accrued time off and remaining balances
Late Arrival Management
• Agents can submit late arrival requests with reasons
• Requests are routed for manager approval
• Integrates with time and attendance tracking
Employee Feedback & Development
• Provide a secure channel for agents to share ideas, concerns, and feedback
• Review agent feedback and address issues to improve the workplace
• Create personalized development plans to help agents grow their skills
With SST Staff, you can unlock your team's full potential, improve productivity, and cultivate a culture of open communication and continuous improvement. Download now and take control of your workforce management!
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
What’s new
Version 1.0.37
Fix bugs
Improve features
Fix bugs
Improve features
App support
phone
Phone number
+201015954575
About the developer
CODE BASE
mlotfy748@gmail.com
Off Abdel Salam Aref Street Administrative Office, 2nd Floor, Daly Tower, 2 Matafy Street
al-Mansura
Egypt
+20 15 53968880
