Acorn Club

Acorn Stairlifts

About this app

The Acorn Club is the place to find all the information about your personal stairlift. With the all in one easy-to-use customer portal, you will be able to continue the benefits of owning an Acorn Stairlift. Acorn Club mobile app includes:

Easy access to keep track of your stairlift maintenance and cover history.

Contacting Acorn Stairlifts when you have a general question, need a repair, or scheduling your annual service visit

Refer your friends and family who may need a stairlift

By enabling push notifications you will be able to be notified of working life of your stairlift, Acorn Club alerts and more!

Ratings and reviews

I would give this app no stars if I could!! Acorn don't tell you that after the first 12 months being free the app will cost you £10 a month - all info is still there EXCEPT the notification of where the stairlift is - but when you complain about it they say it's mentioned in their brochure - but why not tell you!! The app is very basic every time having to log in even if you don't log out! Definitely not worth the cost! Sold to us saying that we could keep an eye on our relative from far away!

This app (UK version) is very useful for remotely monitoring an elderly relative as it logs every movement of their stairlift. However, the app is a pain to use as you have to log in to it using the text boxes every time you use it. No other app fails to remember the user. I contacted support twice but they haven't responded.

The Acorn Club website has better information as to the chair status, such as current error code and charge level. This app does show the trip history, but it's funky. Times appear to be Eastern, so the date of a trip can be off. And there are instances when it doesn't note a trip, resulting in anomalies. Trip history isn't too useful, so ... I've yet to see a notification of the chair getting stuck. But then, my wife usually works through whatever stopped the chair and resumes.