Acorn Club

Acorn Stairlifts

About this app

The Acorn Club is the place to find all the information about your personal stairlift. With the all in one easy-to-use customer portal, you will be able to continue the benefits of owning an Acorn Stairlift. Acorn Club mobile app includes:

Easy access to keep track of your stairlift maintenance and cover history.

Contacting Acorn Stairlifts when you have a general question, need a repair, or scheduling your annual service visit

Refer your friends and family who may need a stairlift

By enabling push notifications you will be able to be notified of working life of your stairlift, Acorn Club alerts and more!

Ratings and reviews

This app (UK version) is very useful for remotely monitoring an elderly relative as it logs every movement of their stairlift. However, the app is a pain to use as you have to log in to it using the text boxes every time you use it. No other app fails to remember the user. I contacted support twice but they haven't responded.

The Acorn Club website has better information as to the chair status, such as current error code and charge level. This app does show the trip history, but it's funky. Times appear to be Eastern, so the date of a trip can be off. And there are instances when it doesn't note a trip, resulting in anomalies. Trip history isn't too useful, so ... I've yet to see a notification of the chair getting stuck. But then, my wife usually works through whatever stopped the chair and resumes.

Pretty basic It has less information available than just logging in to the website and takes longer! Just not worth it at the moment. Unlike the stair lift which is great!