Star Health

Star Health And Allied Insurance Company Limited

About this app

Star Health and Allied Insurance Co Ltd, is a public listed health insurance company in India. Our redesigned mobile app provides instant access to policy and related information to our customers, anytime, anywhere. In addition to this, the App provides comprehensive information about the various Health, Travel, and Accident related insurance products crafted to meet the needs of our customers with the ability to purchase or renew online.

Key features:
Instant access to customer’s policies
Policy details Locate hospitals and labs
Download tax certificate, policy documents etc.
Easy access to Wellness – to stay fit and healthy
Claim status on your tip Biometric authentication
Preventive health check-up
Free doctor consultation
Medicine delivery
Instant Audio
Video Telemedicine Consultation,
Scheduling an appointment and Customer can upload the Medical records under MyHealthRecord section.

Ratings and reviews

When I open the app, it shows a popup message to upgrade the app and has a update button on it. When I click on that button, it takes me to playstore. But on playstore it just shows 2 options. Uninstall and Open app buttons. THERE IS NO UPDATE button. If I click on Open, then again it takes me back to app where it shows a popup message to upgrade the app. Its a loop. How do you expect us to upgrade ? Do you want us to uninstall and install again? Definitely not a friendly user experience.

Most of the services are provided only in Tier 1, 2, 3 cities only. For rest areas mostly it shows not providing service in your area or something went wrong. I am not recommending this if a person lives in villages or small cities. They might have network hospitals but the rest of the services are out of reach. also app takes too much time to load, very bad experience.

Pathetic app. Last year when i renewed my policy online. I have requested them to update my current address in their records. I have got the receipt from them with my latest Address. But still when i checked on their website. It still shows the old address. Even though i tried myself to update it via their app. But i must say, this is the worst experience i had ever faced Whenever i try to update it, it just stuck on that page all the time.

What's new

Bug Fixes