Excellent application. One thing I noticed is that when in a chat the User avatar shows the same for the chatter & the support staff. Also, it would be nice to be able to change the notification sounds for the app specifically. It would be nice to know that a chat has come in and not a generic phone notice (sms message, etc). If it wasn't for these I would have given it a 5 rating!

I had a licence problem. They fixed it quickly, thank you I am using in lg g3 android 5, it's not showing history and not alerting chat notification repeatedly, totally it's not working properly. Do something to work, NOW ITS FIXED, WORKING GOOD

After upgrade latest version After upgrade text color not visible in chat conversation. We cannot able to use the app. Please give solution as soon as possible. Loss of business

hmm when it worked it was fantastic, but I put it on my samsung galaxy grand prime and now it keeps crashing after I log in.

Excellent customer service App was showing me constantly offline as soon as I put it to the background. CS team helped me fix it. Now it works. Yay. Thanks Team

Works well. I notice it does not save notification settings. I never receive notification of chat unless I change it every time.

After upgrade every thing is perfect

Money wasted I was purchased this app at $19.x and license from whmcs but chat history show nothing. hang when i try to change date in chat history. Pending chat request does not show in chat history.. slow..

Doesn't keep config! Why.. Why do some developers think it's OK to update an app and LOSE its configuration?! It's NOT good practice and should be stopped. So annoying that we now need to input all connection details again into all of our hardware! Shoddy development!

New version won't show chat After upgrade to new version am not able to see any conversation same as history.

Its broken Cant see any responses. How do I downgrade to previous version?

Very Nice!!!... App works very well. Service and support are very good. I am quite happy. To others with "online/offline" issues, make sure your app killer or memory saver is not turning it off. WORKS VERY NICE!!! I use on S4 and Galxy Tab2 10.1.

Works great with my WHMCS Had up and running in 1 minute flat. It's great to have support for my customers while I am on the move, a great addition is that I can also look at logs and see which other support reps are online. Would be better if I could customize the look and sounds of the app.

Unable to connect, even tried disabling ssl on the webserver

Buggy Suck!, Always Online, I Must Uninstall This Apps If I Want to Offline

Very useful! Useful app & excellent support!

working Thanks for the update. It's working now.

Great app with great support This is a great app with amazing support. Star's team is always very proactive and willing to help.

Latest update Broke the livehelp on our site!! It's buggy wish handy updated :( worked perfectly before!

Poorly designed What's the point of running this app if my phone only lasts a few hours. Why not use the Google push service? Developers don't ever respond, total waste of money.

Final Word on Battery Its true. It cuts the battery on my Samsung Galaxy S II down to only a few hours. I can't use the app because my phone is dead by lunch. Its such a shame.

Useless Has wasted my battery on a new htc one x within 4hrs and also uses a lot of background data

Works Great Using galaxy note. The app working great. no noticeable battery drain. Pls do not comment if you dont know how to use an app. This works great.

Great apps Fast to connect. Very usefull when we are mobile

Bravo Good app

Exellent Chat Software!

Draining power Draining insane power on samsung galaxy Sii. Without this all it lasts 1-2 days, with this app it lasts 7 hour.

Power draining Brilliant app if it wasn't so power draining. Normally my phone lasts 1-2 days. Now it lasts 8-9 hours idle with this app running. Samsung Galaxy SII I-9100.

Horrible on battery life Good app but horrible on battery life. HTC Evo. Phone runs 8+ hours without livehelp, with livehelp running and NO chats all day phone lasts 3-4 hours at best.

Can't use for a long time This app causes the LG P500 to get very hot. Also uses a lot of battery and I have an extended life battery

Best app I have ever used. People cry about battery life, get an extended life battery. No issues using this app. I recommend to all support persons.

Well worth the money. This makes things so convenient working with client support while on the go. A couple concerns but worthwhile still.

Works nicely Works nicely on Samsung galaxy s2. I haven't noticed any battery drain either.

Greatest addition to the rest of the software. Very glad I went this route vs the other options. Keep improving!

10 stars (out of 5) gives lots of info, runs great, great app, well worth $$

Love it! Works great and very fast! A must have!

Excellent software. Nobody offers a better client out there. This is one of the best ways to provide great customer support.

Thanks great app

Sweet! Finally. Works well on my galaxy tab and allows me to view visitors and offer live help anywhere.

Always online I use this app as a customer support and i may say that it is very useful. But verytime my shift ends, I will set my status to offline and log out. But for some reason i still keeps on getting pending chat alerts even though i force stop this app from my application manager. Because of this, customers think that we are just ignoring their chats when actually its our work off hours. And i was forced to uninstall becausr of this bug.