Starry Internet

Starry, Inc.

About this app

The Starry app is your pocket guide to your Starry Internet account and a remote control for all of the advanced features included with your Starry Router.

The app brings the information you need most front and center, including your internet and WiFi network performance, your billing information, and access to our around-the-clock support.

You'll also have access to Starry Router features, including:

- ScreenTime parental controls to pause the internet, filter content, limit access to specific apps or websites, and keep your kids safe and focused.
- WiFi network name and password sharing, to make it easy to let your friends and guests use your internet — or just for you, if you ever forget.
- Devices and data usage so you can see what's connected to your network and understand how well each device is working.
- Speed tests to make sure that you're getting the speed and internet performance you pay for.

The Starry app is the best way to manage your Starry Internet subscription and access all of the advanced features that come with your Starry Router. Download it today and take Happy Interneting with you wherever you go.

Ratings and reviews

Can no longer see what devices are connected to the router. Also can't attach a photo to send to a customer service chat because the paper clip icon does nothing when pressed. So I can't even show what's wrong. Whenever the Wi-Fi is down, the app tells me that they can't reach my router (well of course) and to connect to the router for more information. I mean, if I could connect to my router, why would I need more information???

CS doesn't really help fix issues.. just takes a long time to 'diagnose the issue' but it all ends up at 'We've forwarded the issue to our team' and nothing happens after. The connectivity is terrible and unreliable during rainy weather and unreliable even wo the rain. Been using Starry for 3 years, but this recent weather has been putting it to test and CS isn't really holding up the other end. :(

Everyday I notice drops in connections for a few minutes at a time. I have my own networking setup, so I know the issue is from the ISP and not local. If reliable connection is a priority for you, Starry is not the right choice. Even right now, I'm writing this review over 4G. When contacting support, I've been given vague answers such as "our network engineers have fixed your issue". Speeds are variable with the weather.

What’s new

We're always updating the Starry app to make your internet experience even better. In our latest update, we've squashed some bugs and made performance improvements.

Anything we can help with? Helpful humans are available around the clock at support.starry.com.