Starry Internet

282 reviews
Content rating
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About this app

The Starry app is your pocket guide to your Starry Internet account and a remote control for all of the advanced features included with your Starry Router.

The app brings the information you need most front and center, including your internet and WiFi network performance, your billing information, and access to our around-the-clock support.

You'll also have access to Starry Router features, including:

- ScreenTime parental controls to pause the internet, filter content, limit access to specific apps or websites, and keep your kids safe and focused.
- WiFi network name and password sharing, to make it easy to let your friends and guests use your internet — or just for you, if you ever forget.
- Devices and data usage so you can see what's connected to your network and understand how well each device is working.
- Speed tests to make sure that you're getting the speed and internet performance you pay for.

The Starry app is the best way to manage your Starry Internet subscription and access all of the advanced features that come with your Starry Router. Download it today and take Happy Interneting with you wherever you go.
Updated on
Apr 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages, and Device or other IDs
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

274 reviews
lym julie
October 1, 2021
CS doesn't really help fix issues.. just takes a long time to 'diagnose the issue' but it all ends up at 'We've forwarded the issue to our team' and nothing happens after. The connectivity is terrible and unreliable during rainy weather and unreliable even wo the rain. Been using Starry for 3 years, but this recent weather has been putting it to test and CS isn't really holding up the other end. :(
18 people found this review helpful
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Starry, Inc.
October 4, 2021
Hello, This is not the experience we strive for. Please email, attention Alissa. I will get to the bottom of this right away. Thank you, Alissa
June 20, 2022
Not much functionality... Kind of useless. The app doesn't allow you to look at outages nor report one. The app doesn't let you look at plan options, but it does at least tell you what plan you're on and how much it's costing. The only value I find from this app is looking at your bill and scheduling an appointment. But I get much more out of emails to support vs. this app. Hope they can add the basics that their customers would need. For now, I'll probably just uninstall and stick with emails.
13 people found this review helpful
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Starry, Inc.
June 21, 2022
Hi Mike, Thanks so much for your feedback. Our team is continuously working on improvements to the functionality of the app, and we'll pass along your note to our team. Thank you, Alissa
A Google user
March 24, 2020
Everyday I notice drops in connections for a few minutes at a time. I have my own networking setup, so I know the issue is from the ISP and not local. If reliable connection is a priority for you, Starry is not the right choice. Even right now, I'm writing this review over 4G. When contacting support, I've been given vague answers such as "our network engineers have fixed your issue". Speeds are variable with the weather.
28 people found this review helpful
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Starry, Inc.
May 21, 2020
Hi Phillip, I'm sorry to hear that! It looks like we reached out on the 23rd and didn't hear back. If you are still experiencing issues, we would love to get this resolved for you. Please call our support team at 888-231-9403, or email us at We would be happy to assist you!

What's new

Bug fixes and performance improvements.