Start Rescue

294 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app was possibly the first breakdown company to offer an app that allows you to report your breakdown without having to make a telephone call.


Unlike other vehicle breakdown apps, the app does not require you to make a telephone call to report your breakdown.

Once you have completed the simple registration process, reporting your breakdown takes less than 15 seconds.
When we receive your request for assistance we will already know who you are*, what type of policy you have*, where you are and what may be wrong with your vehicle.

Thanks to your smart phone’s built in GPS, we will know exactly where you are.

We will call you back and confirm your details, saving you the cost of the phone call.

If you are not a member, we will provide you with a quotation for our Pay On Use assistance.

When help is on its way, you will receive a message stating who will be attending and how long they will be.

The app is free and available to both members and non-members.

*Only members will benefit from this feature.
Updated on
Dec 22, 2020

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
294 reviews
Theresa McDonald
October 1, 2021
Had to use the app recently for a breakdown. Worked very smoothly, sent my location to the team automatically and I had regular updates and text contacts while waiting. The phone number was available if needed. Local rescue service arrived a bit later than originally stated, but had another text saying how far away they were. The app worked perfectly!
9 people found this review helpful
July 16, 2022
Joined this April 2022 after years with RAC getting more and more dissatisfied in with the service. If it stays in as it is I'll definitely be staying with this! Reported a breakdown, had an update straight away to tell me which recovery service was coming and approx time. Recovery was quicker and all completed within 1 hour. Recovery firm also made sure I wasn't stranded at the garage I asked them to recover it to. Couldn't be happier with the service 😊
3 people found this review helpful
A Google user
November 16, 2019
What's Happened Start Rescue? This App used to be great. You could add your policy and have access all your documents. Now you can only report your location when you've broken down. Clearly they've pulled App investment. Shame! Which I'd known this before I just renewed like 10 minutes ago!!
11 people found this review helpful
Call Assist Ltd
November 26, 2019
Thanks for your feedback Matty. Our online Customer Lounge is where you will have previously gained access to your policy and documents & still can, at any time, this is separate to the Mobile App. We’re excited to announce, we’ve heavily invested in our award winning App and a new version will be released shortly, so watch this space!

What's new

Improved app performance and stability