
Jan chowdhury
Terrible app and customer experience. The app is buggy and doesn't load properly. Takes ages to download information and doesn't give you anywhere near the level of data as the previous app. Also asked customer support for help on why it takes 10 mins to download a session. No help again. This has been an awful experience for a tool that is meant to be elite. What a waste of money
6 people found this review helpful
STATSports Group Limited
May 6, 2026
Hi Jan, sorry you're having issues. Please write to our Technical Team at academy@statsports.com and we can assist with troubleshooting. Kind regards, STATSports

AstroNuub
app has been very buggy lately. constantly switching off, unable to use. having to uninstall it and Re install to use, but next day it just goes off again. hopefully will be fixed soon.
8 people found this review helpful
STATSports Group Limited
August 10, 2026
Hi, was your issue resolved? If not, please write to our Technical Team at academy@statsports.com and we can assist with troubleshooting. Kind regards, STATSports

Binath Perera
The tracker and heart rate monitor is good, while the app is bad. Whenever you click a button it takes 5-10 seconds to load. It would be good to see comparisons of your top speed and calories burnt per session not just monthly but all time, it would also be good to see all the sessions you completed in an easy to access page, rather than going to the date you did them on, which for me only works by clicking the back arrow to go to the prev day. what is the calendar even for?
8 people found this review helpful
STATSports Group Limited
January 12, 2026
Hi Binath, sorry you're having issues. Please write to our Technical Team at academy@statsports.com and we can assist with troubleshooting. Kind regards, STATSports