
Chuck Harral
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Now works with Bluetooth. Hmm, ok, maybe it does but it takes forever to connect, plus, I'd it cannot connect it complains every 10 seconds that I should enable Bluetooth WHICH HAS BEEN ENABLED FOR WEEKS. Glad I've been able to move out, get rid of this lousy app If you'd have it use wifi, it's have better range, plus you wouldn't need location enabled for it either
4 people found this review helpful
West Coast Self-Storage
March 13, 2025
Hi Chuck, thanks for the feedback! The good news is our app works with the bluetooth connectivity with your phone, pull up to the gate and with a button press you're in!

Cameron Manuel
the app isn't accepting my payments!! Now my account is overdue. I had set it for autopay last month and now it's saying I haven't paid. I've went into the app to make the payment; tried 4 times using different options. Once I click the final payment button, it buffers like it's going to take it... then poof nothing changed and I'm back at the home page. The one thing this app needs to do is take my pain payment. And it can't.
3 people found this review helpful

Jessica P
love this app! It has made getting into the location nice and easy and seeing all ym account information. I was already set up for auto pay so the pay function doesn't really effect me but it seems useful. It would be extra cool if you could favorite or only view the access pads you want to use. I only use like 3 but have to scroll through the list to use them
2 people found this review helpful
West Coast Self-Storage
July 1, 2025
Thank you for your kind feedback. We hope to apply some of the changes you mentioned in future updates. Please update your app to the latest version when you see an option.