
Kuldeep Singh Pal
I had a very poor experience with this internet service. There is downtime almost every day. If you work from home, you'll struggle to attend online meetings because the connection frequently lags or disconnects for a few minutes before coming back. In many cases, the internet is so unstable that you can't even raise a complaint properly. If you rely on a stable connection for work, I would strongly recommend avoiding this provider, especially if you're planning to take a long-term plan.

Prathamesh Kamble
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it was working nice on starting days. but I am getting alot of issues with internet from last 3 months and there is no longer solution provided by mach1. I have to raise the complaint every now and then. very poor customer service. even don't have way to talk to the customers on call. very bad. i will never recommend this service or brodband to anyone. please don't go with this.... very bad... facing same issue repeatedly 😡
1 person found this review helpful
Mach1 Broadband
November 16, 2025
Hi, thank you very much for your feedback. We will keep working to provide you a good & better service in the future.

Krunal Patel
Pathetic Service - Worst ISP ever. I have raised more than 5 complaint so far in the app and everytime it get resolved successfully even without anyone visiting my place, when I called customer care they are asking technician nahi aaya kya? this is pathetic. Frequent Disconnection, Packet Loss, Low Speed, and everything you can think of is available with this ISP
1 person found this review helpful
Mach1 Broadband
June 17, 2026
We thank you for your interest in our Service & the inconvenience is deeply regretted. Please contact us at 9222692226 with your internet connection information. So we can assist you further. Or Share with us your User id, then we will contact & Assist you.