Sub-Zero Group Owner's App

140 reviews
Content rating
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About this app

Enhance your Sub-Zero, Wolf and Cove experience. The Sub-Zero Group Owners App enables users to connect to select refrigerators, wall ovens and Cove dishwasher. Select cooking modes, monitor meals remotely, set and monitor dishwasher cycles, receive timely notifications and more.

Bring productivity and peace of mind into the kitchen, no matter how busy your day. Ensure optimal appliance performance with remote service assistance.

• Preheat your oven
• Set kitchen timers
• Select cooking modes
• Start wash cycles remotely
• Select refrigeration and ice making modes
• Easy to use, secure
• Remote service assistance

Have a question? Visit .
Updated on
Jul 5, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
140 reviews
Jonathan Douglas
August 21, 2022
Good potential, but this buggy app will frustrate more than assist. On the plus side, it's helpful to see timers and temperatures when cooking, the device health is useful, and notifications are highly customizable. On the negative side, it takes a long time to load and connect to appliances, it repeatedly asks for Bluetooth connections to appliances with already-established connections and sometimes you get fatal message alerts. When you spend six figures on appliances you should get better.
8 people found this review helpful
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Sub-Zero Group, Inc.
September 2, 2022
We are sorry you are experiencing an issue periodically and appreciate you bringing this to our attention. We have shared your your feedback with our developers. Please contact Sub-Zero Customer Care at 800-222-7820, Mon.-Fri., 7am-7pm CT. We would like to gather more specific details for resolution. Thank You, Digital Product Experience Team.
Eric Maas
November 5, 2022
App crashes when I tap add an appliance. Tried to uninstall and then reinstall. No luck. You would think as big of a company as they are they could at least make an app work. Disappointed. Figured out issue on my own. You must have Bluetooth turned on before opening app or it crashes when you go to add appliance. Working good now. Three stars for frustration. Well app crashes, reinstalling again. Ugh!
7 people found this review helpful
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Sub-Zero Group, Inc.
August 19, 2022
We appreciate you sharing your solution. Thank you for your business.
Ralph Lieberman
January 26, 2023
Bad. It's always been bad (eg, it was almost impossible to get our oven and refrigerator-freezer to connect to the app; then it constantly dropped access). Now I pull up the app, and it sits on the initial splash screen "Live Deliciously." I get a sense they don't have any QA process.
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Sub-Zero Group, Inc.
January 30, 2023
Ralph, We are sorry for the frustration. Our developers are actively working to improve the app. We appreciate your patience and look forward to introducing the improvements soon. Our Sub-Zero Customer Care Team is available at (800) 222-7820, Monday-Friday, 7:00 a.m. - 7:00 p.m. CST. Thank You, Digital Product Experience Team.

What's new

- Added support for designer series appliances