Sub-Zero Group Owner's App

180 reviews
Content rating
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About this app

Experience complete control of your appliances from anywhere. Remotely preheat your oven on the way home from work, update ice settings for a party, or start your dishwasher so it’s finished at the perfect time. At home, you can control your appliances with voice commands through Amazon Alexa or Google Home. Wherever you are, you’ll have the confidence of knowing when someone has left the refrigerator door open, the oven has preheated to the right temperature, or the dishwasher cycle is done. You’ll never run out of dishwasher pods, rinse aid, or refrigerator filters and cartridges again when you set up auto replenishment—the app tracks consumption and reorders for you. Use and care videos for each enabled appliance help you get the most out of your investment, and the app monitors ongoing performance for improved diagnostics in the event you need service.

Sub-Zero Refrigeration
• Receive notification for a door left ajar
• Change temperature set points
• Change refrigeration mode (Normal, High Use, Short or Long Vacation, Sabbath)
• Change icemaker mode (Night Ice, On, Off, Max Ice) 
• Toggle air purifier on/off 
• Monitor the remaining life of air purification cartridges and water filters; the app will auto-replenish at the right time
• Change accent light level 
• Enable/disable night mode and change humidity control on select models

Wolf Cooking
• Monitor cooking appliances—receive preheat, temperature probe, and cook time notifications 
• Remotely preheat, select modes, and adjust oven temperature 
• Set and view timers  
• Learn which cooking mode or method is ideal for the type of food you are preparing 
• Turn oven light on/off 
• Set/view temperature probe 
• Receive push notifications that the oven is preheated or a timer is expiring 

Cove Dishwashing
• Remotely monitor and adjust cleaning cycles 
• Enhance safety with the child lock control
• Track detergent pods and rinse aid levels; the app will auto-replenish 
• Receive push notifications that a cycle is complete or the dishwasher door is open
• Start dishwasher remotely 
• View dishwasher status 
• Set wash cycle settings & options 
• Set and view child lock and Sabbath modes 
Updated on
Feb 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

176 reviews
Stephen Heidt
February 24, 2024
Absolutely the worst possible smart technology ever released! The fridge tried pairing but failed in the middle of the process of logging into the wifi and despite over 20 attempts, it will not connect. At this point, it won't even complete the Bluetooth pairing (despite disconnecting the router and wifi module on the fridge multiple times), and won't even show up in the list of available devices to connect to. I've seen 2nd graders that are more qualified to write connection programs like this!
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Sub-Zero Group, Inc.
February 26, 2024
Good morning, Stephen - We apologize for the inconvenience and have updated your firmware, can you please retry and update us with the status? Thank you kindly, Digital Product Experience Team
Andrew Lloyd
January 19, 2024
After the small fortune subzero charges for appliances, it is pretty frustrating that the button to add an appliance is a dead button. This makes the application, and any connectivity, completely worthless and unusable. Edit for response from manufacturer: These are brand new appliances, with instructions plastered inside them on how to connect, which I followed. The button in the app to add an appliance appears, but does nothing when you click it. Fix your broken app.
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Sub-Zero Group, Inc.
January 22, 2024
Good morning, Andrew - Thank you for confirming your appliances are ready to connect. Please confirm you have enabled both Location and Bluetooth permissions. If you have additional questions, our Customer Care Team is available between 7 a.m. - 7 p.m. Central Monday through Friday. Thank you.
Gary Nunn
November 23, 2023
App definitely needs work. Sometimes OK, sometimes can't recognize the appliances, sometimes hangs, sometimes loses time zone, sometimes loses account login. The only thing that seems to be reliable is the notifications for reaching pre-heat temp and timers ending. No similar problems on the iOS app, so the Android app definitely doesn't seem to be well supported. Still not any better as of Nov '23.
4 people found this review helpful
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What's new

Thank you for choosing Sub-Zero, Wolf, and Cove.

This update includes:

• Bug fixes

Have a question? Email or call Customer Care at 1-800-222-7820.

App support