Sub-Zero Group Owner's App

Sub-Zero Group, Inc.

About this app

Experience complete control of your appliances from anywhere. Remotely preheat your oven on the way home from work, update ice settings for a party, or start your dishwasher so it’s finished at the perfect time. At home, you can control your appliances with voice commands through Amazon Alexa or Google Home. Wherever you are, you’ll have the confidence of knowing when someone has left the refrigerator door open, the oven has preheated to the right temperature, or the dishwasher cycle is done. You’ll never run out of dishwasher pods or rinse aid again when you set up auto replenishment—the app tracks consumption and reorders for you. Use and care videos for each enabled appliance help you get the most out of your investment, and the app monitors ongoing performance for improved diagnostics in the event you need service.

Sub-Zero Refrigeration
• Receive notification for a door left ajar
• Change temperature set points
• Change refrigeration mode (Normal, High Use, Short or Long Vacation, Sabbath)
• Change icemaker mode (Night Ice, On, Off, Max Ice) 
• Toggle air purifier on/off 
• Monitor the remaining life of air purification cartridges and water filters; the app will auto-replenish at the right time
• Change accent light level 
• Enable/disable night mode and change humidity control on select models

Wolf Cooking
• Monitor cooking appliances—receive preheat, temperature probe, and cook time notifications 
• Remotely preheat, select modes, and adjust oven temperature 
• Set and view timers  
• Learn which cooking mode or method is ideal for the type of food you are preparing 
• Turn oven light on/off 
• Set/view temperature probe 
• Receive push notifications that the oven is preheated or a timer is expiring 

Cove Dishwashing
• Remotely monitor and adjust cleaning cycles 
• Enhance safety with the child lock control
• Track detergent pods and rinse aid levels; the app will auto-replenish 
• Receive push notifications that a cycle is complete or the dishwasher door is open
• Start dishwasher remotely 
• View dishwasher status 
• Set wash cycle settings & options 
• Set and view child lock and Sabbath modes 

Ratings and reviews

Unlike many, I had no problems to connect my new refrigerator to my Wi-Fi and then to access it on my phone. The refrigerator did a software update straight away, which seems bizarre for this kind of product. After that, the app is fairly useless. I have set the temperature units on the fridge to °C, but the app shows only °F. How hard is it for Sub-Zero to do? Then I find that the app shows only the set temperature, not the actual temperature. But when I'm away, I want to know if it's ok.

Absolutely the worst possible smart technology ever released! The fridge tried pairing but failed in the middle of the process of logging into the wifi and despite over 20 attempts, it will not connect. At this point, it won't even complete the Bluetooth pairing (despite disconnecting the router and wifi module on the fridge multiple times), and won't even show up in the list of available devices to connect to. I've seen 2nd graders that are more qualified to write connection programs like this!

App crashes when I tap add an appliance. Tried to uninstall and then reinstall. No luck. You would think as big of a company as they are they could at least make an app work. Disappointed. Figured out issue on my own. You must have Bluetooth turned on before opening app or it crashes when you go to add appliance. Working good now. Three stars for frustration. Well app crashes, reinstalling again. Ugh!

What's new

Thank you for choosing Sub-Zero, Wolf, and Cove. This update includes:

- New interface with modern design and bottom navigation
- Improved registration process with streamlined path to contact Customer Care
- Access to documentation on all registered appliances, including those that are not connect-capable