Suffolk CU Mobile

Suffolk Credit Union

About this app

Suffolk Credit Union’s Mobile app makes banking easy. Bank whenever and wherever you want, with unlimited access to all your accounts. View real-time balances and transaction history, transfer funds, send money to friends or family, pay bills, deposit checks, find the nearest branch or ATM, open a new account, apply for a loan—and so much more!

It’s fast, secure, and free, so download our app and experience the convenience.
Simply use your current Online Banking login information get started today.

Features:
• Check Account Balances
• Transfer Funds
• Deposit Checks Remotely
• Pay Bills
• View Statements & Tax Docs
• Open an Account
• Apply for a Loan
• Find our ATMs and Branches
• Person-to-Person Payments
• Send us a Message

Ratings and reviews

It could be a fantastic app, but it's terrible! Most times when I try to log in, it tries to connect and fails, whether I'm on wifi or not. Every time I go to log in, it wants to send me a code even though I keep saying to recognize the device so I don't have to keep doing that. This week a family member tried to do a single transfer to my account and it failed each day for almost a week. The app is just a nightmare to use, and I wish they'd do something about it!

The website and app have several interface issues. Transitions between links and tabs are not smooth, making it difficult to access specific account information on each screen. Additionally, there is limited functionality for adding new external or internal accounts, such as transferring payments from a checking account to a Platinum credit card. Furthermore, customer phone support requires additional training, as none of the representatives were able to answer the questions mentioned above.

The app used to be decent but as of a few months ago, it always complains about connection issues. I can with 100% certainty say it's not my connection as I get the same error whether I'm on 4G with full bars, my 400 Mbps wifi connection or the 100 Mbps connection at work. Today, I was able to finally check my account and then logged out and logged back in immediately and it would no longer connect.

What’s new

New card management functionality and enhanced overall app performance.