Candour Scanner

candour.app

About this app

Candour Scanner is the staff companion app for businesses that run their loyalty programme with Candour. It does one job, and does it fast: scan a customer's loyalty card and add their stamp.

No menus, no dashboards, no clutter. Hand it to your team, point it at the customer's loyalty card, and the stamp lands instantly. Perfect for busy table service and for the cheap shared device you keep behind the counter.

HOW IT WORKS
- Sign in with your Candour business account, or pair the device in seconds using a code from your Candour dashboard or app
- Scan a customer's loyalty card to add a stamp
- The customer's reward progress updates straight away

BUILT FOR REAL SERVICE
- Fast: open, scan, stamp - no faff
- Works on any Android phone or tablet, including budget handsets you leave on the pass
- One clear job, so any team member can pick it up with zero training
- Every stamp is recorded against your business in real time

SECURE BY DESIGN
- Devices are paired to your business, not to a personal login
- Retired or lost a device? Revoke it instantly from your Candour dashboard or app and it stops working - even if it's still in someone's pocket

REQUIRES A CANDOUR ACCOUNT
Candour Scanner is a companion app. You'll need an active Candour business account with loyalty set up to use it.

New to Candour? Candour replaces your menu cards, Wi-Fi passwords, loyalty cards, and review requests with a single QR code your customers tap once - no app download needed.

Find out more at https://candour.app

What’s new

Rewards now bank up. When a customer earns a reward they no longer have to use it straight away - the card keeps stamping and their rewards collect until they want them.

- Cards never dead-end. A full card rolls over to a fresh one instead of turning a stamp away.
- See how many rewards a customer is holding, and pick which one to redeem.
- Progress now counts towards the next reward rather than the whole card.
- A fresh new look, starting with our new app icon.