Sun Life Dental (U.S.)

Sun Life Financial (U.S.)

About this app

Sun Life Dental (U.S.) is an easy and convenient way to access your Sun Life dental benefits. Everything you need to manage your dental benefits can be found right on your phone and we even offer biometrics or social login so it is fast. It’s just one more way we make health and benefits easier.

With the app you can:

View your plan overview.
Learn more about plan benefits with easy access to your deductible and maximum.

Download your ID card.
No need to keep track of a printed version of your card. You can view and share an electronic ID card right from your phone, send it to your dentist’s office via text or email and save it to your phone’s digital wallet.

Understand what your plan covers
This overview of what is covered by your plan includes coinsurance amounts and frequencies. It will help you be more prepared for your next dental appointment.

Get your claims status.
Quickly check the status of your claims to see how they have been paid. You can even view, save, or send your Explanation of Benefits.

Find a dentist near you.
Locate an in-network provider near you with the click of a button. You can search by location, name, gender or more.

Ratings and reviews

Horrible! The website uses a username and password. The app asks for an email. After a couple of failed logins, I tried to reset my password. Guess what: it doesn't work! I get an automated message sending me to a website where I'm supposed to click a "Request help" link. Guess what again: there's no such link on the website. There is no way to unlock the account and no way to request help. Absolutely horrible experience.

The app keeps telling me there is no account registered to my email while I'm on my account within a web page on the same device. I really hope your insurance is better than your app.

I logged in and it told me I needed to have a code sent to verify my access. I used the code sent in the email but was told that was incorrect. I even asked another person to look at what I was entering. I then asked to send another code, the app kicked me out & refused to recognize the password I just used. I did reset password, where the app refused to acknowledge that new password as well (twice). If negative ratings were an option...

What’s new

This update focuses on improving overall stability, security, and usability to deliver a smoother experience.

Highlights include:
-Improved reliability and performance across the application
-Enhanced protection of personal information
-Accessibility improvements on login, registration, and key screens
-More resilient handling of network requests