Sunrun

Sunrun, Inc

About this app

Newly designed and easy-to-use, our app is the single access point for Sunrun customers to monitor their systems, track energy production, pay bills, and get the support they need.

Featuring:
• Streamlined access to manage and organize all of your system data. Our user-friendly interface provides a centralized hub where you can conveniently access and oversee your system data.
• Easy account management and bill payment options. You can access comprehensive billing reports, monitor payment history, and set up automated payments for peace of mind.
• Thorough support page to help you find the answers you need. Whether it’s getting started with your new system or questions around the fundamentals of solar, we’ve got you're covered.
• Contextualized insights to better understand the positive environmental impact you’re making. Our app utilizes your system data to offer valuable insights, deepening your understanding of how your choices contribute to a greener planet.

Ratings and reviews

Old app provided more information on my system. New app does give a breakdown on power. Doesn't tell me what was used to charge my battery, how much I exported, how much I imported, how much I used. It also doesn't provide any info on my battery that is part of the system. Thank goodness the old app still works. The new one is pretty, but useless to me.

Info on app is ok, not as complete as old. My problem with Sunrun is getting consistent email invoices, and lately unable to produce invoices from the app. Sunrun always says will be resolved 24-48 hrs, they open a case, and say someone will email with solution, rarely happens. I have 6 accts with them, which seems to hold no influence, just means I have 6 issues.

99% charge at sunrise? Tesla app shows 60%. Whatever release 3 did, please undo it. ... Ok apparently the app isn't updating with the powerwall 3 reliably, showing the state of charge from the evening of the previous day. Strangely this only happens on my phone, my tablet always is correct. If I clear cache on the app on my phone. it updates the data. ... A day later and now the phone app is correct and the tablet version is wrong. Sigh.

What’s new

New look: Sunrun 3.0 is here! Our new, darker theme is easier on the eyes and shows you exactly how power is moving through your system. We've added smart cards that bring attention to your most important items.

Language settings: You can now choose between English and Spanish irrespective of your device settings.