Sunrun

Name: Sunrun
Availability: InStock
Rating: 3.700000047683716 (1009 reviews)
Author: Sunrun, Inc

Sunrun, Inc

3.7

1.01K reviews

100K+

Downloads

Everyone

About this app

Newly designed and easy-to-use, our app is the single access point for Sunrun customers to monitor their systems, track energy production, pay bills, and get the support they need.

Featuring:
• Streamlined access to manage and organize all of your system data. Our user-friendly interface provides a centralized hub where you can conveniently access and oversee your system data.
• Easy account management and bill payment options. You can access comprehensive billing reports, monitor payment history, and set up automated payments for peace of mind.
• Thorough support page to help you find the answers you need. Whether it’s getting started with your new system or questions around the fundamentals of solar, we’ve got you're covered.
• Contextualized insights to better understand the positive environmental impact you’re making. Our app utilizes your system data to offer valuable insights, deepening your understanding of how your choices contribute to a greener planet.

Updated on

Dec 2, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.7

981 reviews

Mary Patton

May 6, 2024

Old app provided more information on my system. New app does give a breakdown on power. Doesn't tell me what was used to charge my battery, how much I exported, how much I imported, how much I used. It also doesn't provide any info on my battery that is part of the system. Thank goodness the old app still works. The new one is pretty, but useless to me.

130 people found this review helpful

Sunrun, Inc

May 7, 2024

Mary, thank you for providing your feedback and we want to help improve your experience with the app. In order to best assist you, please send your name, address and these concerns to socialmedia@sunrun.com. That way, we can personally connect you with the appropriate team to assist you. Thank you!

Walt Krokosz

November 13, 2025

Not much useful info on the app and most is estimated. App says that I have 34 panels(correct). The inverter panel once said 34 panels. Almost two years ago I noticed that it said 33 of 34 were working. Contacted SUNRUN several times but they said that the system was producing the contracted amount of power(leased system). Now the inverter screen says 33/33 panels. I know that I have 34. Sunrun won't repair the panel. Had a problem a few years ago where the system stopped producing power.......

19 people found this review helpful

Sunrun, Inc

November 18, 2025

Thanks for reaching out and letting us know about your concerns with the app and your system, Walt. We've located your account and have assigned an Escalation Expert who will review your account and reach out to you as soon as possible to discuss your concerns. Thank you!

Brian Adams

November 18, 2025

No useful info. Waited 4 months to see this app in use. Useless. I also have the Tesla app and it shows me how much I generated, exported and imported. This Sunrun app only shows what I generated. And I don't believe that. 1.53kw on a very cloudy day, but .08kwh on a cloudless sunny day?!? At the same time of day!? 1230 if you need to know. Lies. And I think it's not real time. Garbage app. Do BETTER!

19 people found this review helpful

Sunrun, Inc

November 18, 2025

Hi Brian, thank you for taking the time to share your feedback. We are sorry to hear that you are not happy with the app and our team would be happy to review your system's performance to ensure everything is working properly. Please feel free to send your address and review of your concerns to resolutions@sunrun.com so we can help further. Thanks!