Sunrun

Sunrun, Inc

About this app

Newly designed and easy-to-use, our app is the single access point for Sunrun customers to monitor their systems, track energy production, pay bills, and get the support they need.

Featuring:
• Streamlined access to manage and organize all of your system data. Our user-friendly interface provides a centralized hub where you can conveniently access and oversee your system data.
• Easy account management and bill payment options. You can access comprehensive billing reports, monitor payment history, and set up automated payments for peace of mind.
• Thorough support page to help you find the answers you need. Whether it’s getting started with your new system or questions around the fundamentals of solar, we’ve got you're covered.
• Contextualized insights to better understand the positive environmental impact you’re making. Our app utilizes your system data to offer valuable insights, deepening your understanding of how your choices contribute to a greener planet.

Ratings and reviews

The "What do these numbers mean" help popup mentions displaying the energy usage of the house as well as the amount of power going to/coming from the utility company but none of these are available in the app. Both of these are very useful metrics and it is disappointing that they are not available. From reading other reviews it sounds like these were previously available but we're removed. I hope that they will be added back.

Old app provided more information on my system. New app does give a breakdown on power. Doesn't tell me what was used to charge my battery, how much I exported, how much I imported, how much I used. It also doesn't provide any info on my battery that is part of the system. Thank goodness the old app still works. The new one is pretty, but useless to me.

This app is a disappointment. Major problem is that it does not tell you if your solar system is working properly or sending data in a timely manner. You figure it out only days later when you go check physically if the blue light on the inverter is still on. How about a real-time notification if something is not working fine?

What’s new

general maintenance