Supportbench

Supportbench

About this app

Supportbench is the mobile companion app for teams using the Supportbench platform.

Stay connected to customer conversations, manage tickets, and keep work moving whether you are in the office, working remotely, or on the go.

With Supportbench, your team can:

- View and manage support tickets
- Respond to customers and teammates quickly
- Review customer, company, and case history in one place
- Track status, priority, assignments, and workflows
- Stay informed with important updates and notifications
- Access the tools your team uses to deliver fast, consistent support

Supportbench is built for B2B organizations that need more than basic ticketing. It helps teams handle complex customer relationships, longer issue lifecycles, and ongoing communication without losing context.

Whether you are following up on an urgent case, checking account history, or keeping work moving outside the office, Supportbench gives you access to the information you need to support customers with confidence.

An active Supportbench account is required to use this app. Feature availability may vary based on your organization’s setup.

What’s new

Improved mobile sign-in reliability, app-link handling, and overall performance.