Sheldon Genack
Initially, the Sutro appeared to be an impressive device. My enthusiasm quickly waned as I utilized it for over a year, leaving me greatly disappointed. Despite numerous attempts to have the device calibrated by tech support , it consistently provided me with inaccurate alkalinity readings. Even after receiving a replacement, the issue persisted without resolution. Attempts to reach support by phone are next to impossible. There needs to be significant improvement before I can recommend Sutro.
1 person found this review helpful
Ed K
At first, i thought the sutro monitor was a great investment, but after 2 years, it became a waste of my hard earned money. $500 plus $39 per month for cartridges and It only connects to the hub when it wants to, and that's not very often, and when it does connect, it provides 1 reading and then bugs out again. I guess I'll use the monitor as an expensive paper weight and buy a Water Guru monitor as a replacement.
1 person found this review helpful
Kartik Kumar
Exactly what I was looking for! I wanted to make the jump to take care of my pool myself, but always felt a little lazy going out the check the chemical levels every couple days, etc. Also, I still feel a little uneasy matching the colors to the chemical levels. The Sutro provides an accurate measurement several times a day. The best part is it tells you how much chemical to add to keep the chemistries in balance! This removes an extra step of checking a calculator. Makes things easy!
3 people found this review helpful